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Strengthening Communities


Building The Better Bank Material Issues How We Operate Responsible Banking Extraordinary Workplace Environmental Leadership Strengthening Communities


Community Investment Financial Education Affordable Housing Sourcing Tax Policy


Reporting


Sourcing


Results from our Responsible Procurement Program in 2014:


n All suppliers agreed to participate in the survey n


n


Seven suppliers improved their ethical policies and procedures


n


11 suppliers improved their environmental policies and procedures


n


12 suppliers improved human and labour rights policies and procedures (including anti- discrimination, child and forced labour)


To date, no contracts or relationships have been withdrawn as a result of the Responsible Procurement Policy though several suppliers have improved their practices as a result of their participation.


Screening for conflict minerals U.S. Dodd-Frank Act requirements came into effect in May 2014 requiring companies that manufacture products to report whether any of their raw materials have been extracted from the Democratic Republic of the Congo (DRC) or other regions where there is armed conflict or instances of human rights abuses. We started asking relevant suppliers to report to TD on their compliance with the Act. No exceptions were identified, and we will continue to monitor this issue.


Three suppliers improved their health and safety policies and procedures


SUPPLIER DIVERSITY


Designed to create a level playing field, TD’s North American Supplier Diversity Program works to include women, visible minorities, Aboriginal Peoples, the LGBT community, persons with disabilities, veterans and other minority groups in our procurement selection process.


TD is a corporate partner with the eight diverse supplier organizations in North America that certify a supplier’s diversity credentials. We also educate our own employees to raise awareness of our Supplier Diversity Program.


In 2014: n


n


TD launched a group mentorship program to help the development of diverse suppliers.


We asked key primary suppliers to report how much they are spending with their own network of diverse suppliers.


n


TD was named a top 50 diversity organization by DiversityInc based in part on our supplier diversity practices.


IMPROVING A BUSINESS RELATIONSHIP


Background


A vendor was asked to complete TD’s Responsible Procurement Questionnaire (RPQ) during a contract renegotiation.


Findings


Several gaps were found in the vendor’s policies and practices. The vendor committed to address these gaps.


Outcome


The vendor introduced the following policies and programs:


n


Responsible procurement


n


Human rights and labour rights


n


Diversity and inclusion


n


Anti-bribery/ corruption


n


Environmental responsibility


Results n


Improved business operations between TD and the vendor


n


More responsible vendor business practices


n


Reduced supply chain risk, for both TD and the vendor


TD 2014 Corporate Responsibility Report Page 56





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