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Material Issues


Building The Better Bank Material Issues


Stakeholder Panel 2014 Matrix and Trends Contextual Trends


How We Operate Responsible Banking Extraordinary Workplace Environmental Leadership Strengthening Communities Reporting


Stakeholder Panel


G4-18 G4-25 G4-26 G4-27


TD’s Materiality Assessment process includes the convening of an external stakeholder panel. Our 2014 panel included 17 individuals representing various stakeholder groups, such as community organizations, institutional investors, consumer advocacy groups, peer reporters and sustainability experts. The panel was facilitated by an independent sustainability consultant.


The role of the panel is to help TD take stock of our corporate responsibility performance, acknowledging where we have done well and identifying areas where more needs to be done.


STAKEHOLDER PANEL The panel included representatives from: n PwC Canada


n


Sustainability Accounting Standards Board (SASB)


n Trucost


n Wells Fargo n


Haas School of Business, Berkeley


n


University of British Columbia


n Alan Willis and Associates n SHARE


n Addenda Capital


n Credit Counselling Society n


Sustainability Context Group


n


International Institute for Sustainable Development


n Simon Fraser University n


Export Development Canada


n Tim Hortons n SVN Marketing


The panel was encouraged by TD’s willingness to learn and openness in conducting the stakeholder review and offered their comments in the spirit of continuous improvement.


We find great value in this dialogue as it provides an opportunity to assess how TD is performing compared to external stakeholder expectations.


The stakeholder panel used an online platform to engage in a highly interactive web dialogue. Participants were able to post comments, provide constructive feedback on a variety of topics and cast votes for high priority items. See the example below.


GO DEEPER


2014 PUBLIC POLICY AND POLITICAL CONTRIBUTIONS


LIST OF ENVIRONMENTAL STAKEHOLDER GROUPS AND DISCUSSION TOPICS


LIST OF EXTERNAL VOLUNTARY COMMITMENTS


LIST OF MEMBERSHIPS AND AFFILIATIONS


WAYS WE LISTEN TO STAKEHOLDERS


TD 2014 Corporate Responsibility Report Page 7


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