COMMERCIAL SERVICE & MAINTENANCE CONTRACTS
fully qualified personnel are allowed entry. All Pool Maintenance Ltd’s operatives are confined space trained and are fully equipped with the relevant emergency rescue equipment such as tripod, winch, harness, 10 min escape sets, gas detectors etc. Method statements and risk assessments are issued prior to any works carried out and an acceptance note signed upon completion. It’s also worth noting that Pool Maintenance Ltd can carry out these works overnight, causing minimum disruption to a facility.
PLANNED PREVENTATIVE AND REACTIVE MAINTENANCE FROM HYDROSPEC
Hydrospec carry out planned maintenance for all types of swimming pools and water-related leisure facilities to give peace of mind that such events will be, if not eliminated completely, a very rare event.
They fully appreciate that maintaining a swimming pool and leisure facility is of paramount importance, particularly in the commercial sector. Breakdowns and sudden failures cause facilities to close temporarily leading to loss of revenues, customer dissatisfaction and potential reputation damage.
The company’s planned preventative maintenance is designed to keep the pool plant in first-class condition and reliable, efficient working order. Hydrospec maintenance contract customers also benefit from privileges like their 24/7 advice service and, if required, emergency on-site engineer attendance, normally within 24 hours.
This service is further backed-up by their engineering department, for the repair of equipment in their own workshops which, in the vast majority of cases, means an almost immediate turn around on damaged or broken equipment.
Their service vehicles are fully equipped with comprehensive stocks of spare parts, fittings and sundry consumables for all plant and equipment specified and installed by Hydrospec, as well as those for other commonly encountered industry products, thus minimising call-backs and return visits.
A BUSINESS FOCUSED ON COMMERCIAL POOLS Established in 1988, Derbyshire based filtration and water treatment specialist Sterling Hydrotech have a network of Technical Support and Service teams operating regionally, backed up by their head office management and administration team and stores. With a business focus on commercial pools,
IN LEWISHAM, LONDON CASE STUDY:
When J C Leisure Solutions (JCL) were approached by Nick Frost of Watergate School in Lewisham, they understood that the swimming pool was very important to their school and the pupils. Nick said: “When we needed to replace our previous pool contractor, we had to make certain that we picked an efficient and effective company. We cannot afford for our children to miss out on vital therapy or swimming sessions.” Watergate School is London Borough of Lewisham’s school for children with severe learning difficulties at primary age. They have 90 pupils aged between 3 and 11. Some have profound and multiple learning difficulties (PMLD), and are wheelchair users who have motor needs. The hydrotherapy pool is particularly good for their development.
“As you can appreciate the swimming pool is very important to our school and its pupils. The majority of our pupils have severe learning difficulties (SLD) and they use the pool for swimming sessions which are delivered by our teaching and other staff. Many have an Autistic Spectrum diagnosis, and simply do not understand if we have to close the facility because they can see that it is still there! This causes much anxiety when it occurs,” said Nick.
spas and hydrotherapy pools, their service and maintenance agreements are tailored to suit the client’s needs and they are able to offer a variety of contract and maintenance agreements with frequencies matched to an operator’s requirement. They also offer fixed price three year contracts and multiple site discounts.
The company’s service vehicles are well stocked with spares to ensure equipment can be serviced to the highest standards and all work reports are completed electronically on ‘tablets’ and are automatically uploaded to their server for fast data transfer.
Of course, we don’t live in a perfect world, so although the company aims to minimise equipment problems through, effective preventative maintenance, there will be times when you need an emergency response. Telephone technical support is at hand, engineers will attend as required and the
operational costs, therefore it is imperative that a personalised maintenance schedule is established”
www.swimmingpoolnews.co.uk
All pool plants are different with various factors impacting water quality and
WATERGATE SCHOOL
JCL built a planned maintenance schedule that would ensure that a JCL engineer was on site regularly, attending to the small faults which could turn into big, expensive and inconvenient problems. Coupled with this, it was important for the school to be able to obtain instant support and guidance over the phone. JCL has a technical helpline where staff are directed straight to the technical director and given real time, instant information. Watergate School also invested in a JCL bespoke pool operations training session. “The trainer turned what could have been a dull session into a very entertaining one. I shall be using this service again,” said Nick. Nicole Lester executes the JC Leisure Solutions pool operations training programme and said: “Having fully trained staff who understand the functionality of the plant room is also key. A well maintained pool plant is a more efficient pool plant, the more staff training/ awareness the better.” Summing up, Nick said: “JC Leisure Solutions have been like a breath of fresh air. The service provided has been excellent, from the people that deal with our phone calls, through to the engineers who come to maintain the equipment/ plant.”
company has an out of hours call out facility. In addition, the company’s service vehicles are fitted with trackers to maximise utilisation and minimise response times. All of the company’s engineers are confined space trained and have CCNSG Safety Passports.
FOR FURTHER DETAILS:
Combined Leisure Solutions 01903 785495
www.combinedleisuresolutions.co.uk
Hydrospec Ltd 01277 225416
www.hydrospec.co.uk
J C Leisure Solutions 01376 533606
www.jcleisuresolutions.com
Pool Maintenance Ltd 01457 765533
www.poolmaintenanceltd.com
Sterling Hydrotech Ltd 01246 857000
www.sterling-hydrotech.co.uk
SPN August 2015 59
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