and-breakfasts and hotels in town to accommodate the group. With shuttle and portage service to and from these overflow sites, the event went off with- out a hitch. It really was a community effort. Our client was happy, and new relationships were established.”
A reputation for experience and knowl- edge makes the team at The Penn Stater Conference Center Hotel in State College, PA particularly noteworthy. A veteran team of event planners and managers in community services who are guest-driven bring together their col- lective pool of experience to help each other plan successful events.
“Communication with other depart- ments is always at the forefront and, most importantly, they’re so passionate and dedicated to making events suc- cessful,” said Judy Karaky, general man- ager for The Penn Stater Conference
Center. “Our team does everything in its power to set up our clients for success.”
Karaky said customer service is what sets The Penn Stater apart from others. Its dedicated staff is available to carry out every detail, understanding the importance of serving guests, being proactive, and responding to the multi- tude of last-minute changes that occur.
“Our staff is great about building rela- tionships with guests and groups who return time and time again,” said Karaky.
Ensuring that every meeting is perfect, the team goes the extra mile with its groups. An annual Autism conference, facilitated through Penn State Conferences on behalf of the Pennsylvania Department of Education, included a children’s program that par- ents also attended. In order to prepare for the conclave, the professionals deco-
Mid-Atlantic EVENTS Magazine 43
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