Experts in the field of environmental issues should be guest speakers throughout the programme to deliver particular seminars and facilitate discussions. Each business must be encouraged to undergo an individual environmental audit, which forms the basis of an Environmental Action Plan. Environmental Action Plans can then be used to access any appropriate grant funding.
‘Inclusive Tourism for All Training & Small Grant Scheme
Programme Objectives − Raise awareness of ‘real’ rather than perceived needs of people with disabilities and potential of this ‘market’.
− Improve the economic sustainability for tourism SMEs by providing higher level skills for owners/managers and key workers in understanding the needs of customers with disabilities, in response to legislative changes and identified market opportunities.
Course Delivery & Content − Experts in the field of inclusive issues should be used as guest speakers throughout the programme to deliver particular seminars and facilitate discussions.
Module 1 - An Introduction to Inclusive Tourism Issues and Benefits of Inclusive Tourism Define ‘Disability’ Explore Discrimination
The Disability Discrimination Act 1995 – how does this affect you?
Module 2 - Individual Business Audit Each business should be encouraged to undergo an individual ‘inclusivity’ audit, which formed the basis of an Access Statement and Inclusive Action Plan. Inclusive Action Plans were then used to access any appropriate grant funding.
Module 3 - The Practical Issues and Experiences Sensory Impairment Language and Service Etiquette
Guest Speakers and their experiences and views
Module 4 - Practical Issues of Access and Marketing National Accessibility Scheme Welcome Host –‘Service For All’
Creating Your Access Statement/Inclusive Action Plan Your Inclusive Action Plan and Grant Eligibility
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