Welcome
Publisher of Onboard Hospitality Martin Steady Editor: Jo Austin Associate Publisher: Sue Williams Assistant Editor: Julie Baxter News Editor: Laura Gelder Contributing Writers: Andy Hoskins, Jeremy Clark, Richard Williams, Sally Gethin, Raymond Kollau, Roger Williams, Rob Britton Creative Director: Matt Bonner Art Director: Daniel Franklin Designer: Tina-Lee McDougall Junior Designer: Louisa Horton Production Manager: Clare Hunter Production Controller: Steve Hunter Subscriptions: Cheryl Staniforth Publishing Director and Managing Editor: Alan Orbell
Onboard Hospitality is published by: BMI Publishing Ltd Suffolk House, George Street, Croydon, Surrey CR9 1SR, UK Tel: +44 (0) 20 8649 7233 Fax: +44 (0) 20 8649 7234 Editorial email:
jo.austin@
onboardhospitality.com Advertising email:
sue.williams@onboardhospitality.com Subscriptions email:
subscriptions@bmipublishing.co.uk www.onboardhospitality.com
© BMI Publishing Ltd 2013. Whilst every effort is made to ensure accuracy, BMI Publishing Ltd cannot be held responsible for any errors or omissions.
ISSN: 2046-2042 Cover image:
www.istockphoto.com
A people business T
Jo Austin Editor
Onboard Hospitality
here are few industries as people-orientated as ours. The success stories of the onboard hospitality sector are all about its people; those with great ideas, people with pioneering product and others offering can-do services. That's why we are on a talent quest (page 17), looking for the entrepreneurs of the future. Can you help us to spot up-and-coming new faces? We want to give them a chance to shine.
In this issue too we've launched a new series of 'Then and Now' interviews (page 62), talking to those whose careers have already helped transform our industry and have a unique retrospective view on things. Do get in touch to suggest worthy 'veterans'.
But if it’s catering you crave, waste no time in dipping into our feature on the many craft and regional beers getting onboard (page 32); or tuck in to our 'Best of Italy' feature (page 22) which adds flavour to the trend for the authentic product onboard.
This September (9-12) will see the newly-joined APEX/IFSA Expo open in Anaheim, California, bringing airline professionals out in force to focus on improving the airline passenger experience.
From high-tech IFE to new catering options, the four days of displays, demos and educational sessions are themed around comfort, ambience, multimedia and services. Read our preview of the event (pages 18-19 & 74-81) with speaker details and exhibitor listings. This issue also features a preview of Aircraft Interiors Expo, Americas in October (1-3).
Sue and Richard Williams and Jeremy Clark of the OnBoard Hospitality team all look forward to seeing you in Anaheim.
Find us online at
onboardhospitality.com to: read this magazine, share it digitally or subscribe • catch up on back issues • find contact details for key suppliers and caterers in our NEW Caterers and Suppliers Guide • advertise and search for jobs and promote your events.
Regularly viewed by readers in over 70 countries worldwide.
Get yourself connected online by following OBHMagazine on Twitter or connecting with editor Jo Austin and the Onboard Hospitality Linked-In Group
linkedin.com
CONTRIBUTORS
RAYMOND KOLLAU Founder of industry and consumer trends research agency
airlinetrends.com and a frequent presenter at trend sessions at airlines.
ROB BRITTON Worked in travel all his life and was with American Airlines for 22 years. Now a consultant, writer on travel topics, and invited lecturer at 25 business schools.
JEREMY CLARK A trained chef who has worked in catering for Royal Brunei, Swissair, PanAm, Alpha and co-developed Inflair Software for airline caterers.
RICHARD WILLIAMS A freelance writer and member of the British Guild of Travel Writers. He holds the Ed Lacy Award for Travel Writing.
ROGER WILLIAMS Director for Rail Gourmet and President of the International Rail Catering Group, Roger has been at the sharp end of travel catering for 35 years.
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