This page contains a Flash digital edition of a book.
Industry Update


ONBOARD CATERING Servair restructures


Servair has revealed a company re-structure with a goal to consolidate the company's business strategy and improve its position via a high-performing Parisian hub. Michel Emeyriat, chairman and managing director explained how the company would use its renowned catering expertise in order to continue to grow internationally. Servair's priorities for the period from 2013 to 2015 will be to reduce costs, improve production processes, and develop new business lines. Key to implementing its strategy, the company's new structure involves setting up four operational centres, defined by geographical areas – Paris; France and Asia; the Americas and Caribbean; Europe, Africa, and the Middle East – each of them backed by support departments. The goal of the restructuring is to focus management on common challenges and to develop more autonomous managements for greater responsiveness. Servair also hopes to provide greater clarity in task assignments and related responsibilities and more efficient ways of operating across management units.


Each of the four newly created operational centres will be responsible for its own sales, costs, human resources, customer satisfaction, and development of the catering business within its territory. servair.fr


ON THE GROUND


ON THE GROUND


TOMY and Virgin Atlantic have combined forces to keep pre-schoolers entertained at the airport.


Pre-flight fun with TOMY New lounge for Atatürk International


TOMY’s top pre-school toys can now be found in the dedicated kids zones at the Virgin Atlantic Clubhouses at London airports Heathrow and Gatwick. The separate areas are free to use and provide Instantly recognisable toy ranges, such as TOMY’s Play to Learn, Britain's Farm and Megasketcher. Senior brand manager for TOMY’s pre- school range, Sarah Davies commented: “We’re delighted with the collaboration. TOMY has decades of expertise in infant development and creative play and Virgin Atlantic is the forerunner in long haul air travel, making our partnership a perfect match. Children will feel at home in the Clubhouses as they will hopefully recognise toys that they might play with at home, meaning mum and dad can relax.” Matthew Callard, Head of Clubhouses at Virgin Atlantic added: “TOMY’s toys have been very well received by our Clubhouse members. We pride ourselves on offering a top-quality service for all our passengers, children included. Parents have commented that they are pleased to see toys they recognise, and, more importantly, ones they are happy to let their little ones play with.” tomy.co.uk / virign-atlantic.com


SkyTeam, the global airline alliance, has opened its new lounge at Istanbul’s Atatürk International Airport.


The lounge is available to Elite Plus, First and Business customers flying from the airport on any of the alliance’s 10 airlines that serve Istanbul. The alliance anticipates more than 70,000 visits to the lounge each year. Embodying the alliance’s spirit of ‘caring more about you’. The 350-square-metre space seats up to 90 passengers, with amenities including a business centre, complete with printing facilities and complimentary Wi-Fi; a relaxation zone with oxygen bar and massage chairs; a bar and buffet offering a selection of different cuisines; more than 70 electric power sockets; and a reading area. In keeping with SkyTeam’s flagship venue at Heathrow’s Terminal 4, the Istanbul lounge features a modern design with rounded shapes, such as SkyTeam’s signature bronze pendant lighting. Large picture windows on two of the four walls allow for natural light, along with a third ‘living wall’ of plants. The Istanbul lounge is a key milestone in SkyTeam’s initiative SkyPort. Developed to realise synergies for SkyTeam members by sharing facilities at airports. Two more lounges are set to open, in Sydney by the end of 2013 and in Beijing in 2014. skyteam.com


The delicious olive treat, now at 30,000 feet! Visit: www.oloves.com or email: info@oloves.com


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100
Produced with Yudu - www.yudu.com