netplus.ch, a triple-play service provider owned by a group of cable operators in Switzerland, has deployed a powerful service monitoring solution from Agama in its CATV headend. With continuous and in-depth realtime monitoring of all services, Agama says that netplus is equipped for rapid problem discovery and structured impact and root cause analysis, ensuring that what leaves the headend is the best it can be.
The deployed solution focuses around the Agama Analyzer H-E, a monitoring probe for continuous full-service QoS and QoE monitoring in digital TV headends, identifying problems at the source. It monitors all services concurrently, from the network layer up to audio and video content, and is said to detect everything from packet loss to encoding issues and freeze
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frame conditions. “We were searching for a headend monitoring solution able to efficiently detect problems related to the quality of our DVB streams in realtime, all the way down to content related issues such as
macroblocking and black screen, and with the crucial possibility to access the monitoring history to identify bad sources and intermittent problems,” said Romain Lonfat, head of iTV Group at netplus.ch. “Agama’s proven
solution offered us a cost and space efficient deployment with high channel density per monitoring probe, and a future proof scalability.” 4.A55
Agama headend solution ‘efficiently detects problems’