COVER STORY – INTERBLOCK Game On: Interblock’s Smart Pit
Set to Transform Live Table Gaming In the ever-evolving world of gaming, Interblock continues to redefine the future of table games and player experiences through innovation.
W
ith over three decades of expertise, Interblock is poised to unveil what industry insiders are already hailing as
revolutionary at this year’s London ICE event. The “Smart Pit” represents the ability of casinos to achieve several sought-after capabilities never seen before in the traditional gaming space. These features encompass accurate real-time player ratings, live dice recognition in craps, the prevention of dealer errors and overpayments, the elimination of collusion between dealers and players, an increase in decisions per hour, and the capacity to enhance the hold of each game without slowing play through incremental side bets. An Award-Winning Transformation Before it has even hit the market, the
Smart Pit has already earned the coveted title of “Table Game of the Year” from gaming operators. This recognition speaks volumes about the industry’s belief in the transformative potential of this product. The Smart Pit isn’t just about modernizing table gaming; it’s designed to empower dealers, enhance player experiences, and boost profitability for operators.
A Technological Revolution What sets the Smart Pit apart is its unique “Technology Umbrella,” a groundbreaking innovation poised to revolutionize the traditional live table game sector. The Technology Umbrella seamlessly integrates into existing live pits, increasing decisions per hour and magnifying the house advantage. Moreover, it eliminates the need for manual data entry, offering real-time session assessments that significantly improve customer service.
An Accurate Table Game Player Rating System For years, the industry has struggled to rate players accurately. The Smart Pit changes the game by tracking and rating players by the second with complete accuracy, thanks to the integration of every player terminal and transaction. Casinos can now allocate comps more effectively, increasing profitability and return on investment.
A Step Forward in Security and Accuracy Dealer errors have been a persistent challenge, leading to multimillion-dollar
losses for the industry. The Smart Pit addresses this challenge with revolutionary technology, ensuring 100% accurate payouts through system automation. Specific patented software tracks card, wheel, and chip reconciliation, enabling a level of security unachievable historically. Interblock’s Chip-less Technology not only safeguards casino revenue but also enhances the overall player experience, creating a fair and secure gaming environment.
The Dealer-Friendly Approach The Smart Pit’s technology enables operators to hire dealers with little to no experience in historically complex games like Roulette and Craps. The design empowers both seasoned professionals and novices, widening the recruitment pool for casinos. With a dedicated Dealer Console, dealers receive clear instructions and real-time data, allowing them to focus on enhancing the player experience while ensuring smooth gameplay.
Smart Tipping for a Better Gaming Community The Smart Pit enhances player-dealer interactions with a range of intuitive tipping options. These features streamline the tipping process, elevate service quality, and enhance player satisfaction, ultimately improving the gaming experience. Dealers can spend more time focused on Customer Service when utilizing the Smart Pit’s Technology Umbrella, thus obtaining a higher level of tipping than seen on a traditional casino table.
Immersive Experience, Increased Revenue The Smart Pit’s intuitive features eliminate the traditional learning curve, driving higher carded play and occupancy ratios, and boosting casino revenue streams. The interconnected nature of the Smart Pit’s live games encourages players to participate simultaneously across various games, intensifying player engagement and elevating the casino’s overall performance.
40 JANUARY 2024
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