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IT


BORDER’S 30TH YEAR CELEBRATION


Monmouth based software supplier Border Merchant Systems is celebrating 30 years in business.


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ounterAct was designed as a tailor- made system for timber, roofing, plumbing, ironmongers and builders’ merchants, ranging from small family run single sites, to large multi-branch companies. Border Merchant Systems was first formed by a group of merchants after a software supplier withdrew from the market leaving a gap in support services. In 2013, Border became part of the Hermitage Innovation Group; a family run business with five technology companies. This has enabled Border to introduce new capabilities such as eCommerce websites that fully integrate with the CounterAct system. Border now service over 80 different UK merchants, from small single site businesses to large multi branch groups.


Phil Davies, commercial manager says:


“Celebrating 30 years in business is just fantastic. We would like to thank all our customers for their support over the years, and we thoroughly look forward to continuing working with them.” “We have been thinking about freshening up our brand and website for a little while now. We continue to focus solely on the merchant market and the provision of robust software and the recent addition of our eCommerce solutions. But we are going to start looking slightly different over the next couple of months.”


Alongside the brand refresh, there are big system enhancements coming in 2021 as well.


K8 TRADER OPENS UP OPTIONS IN OSWESTRY


Oswestry Kitchens & Bathrooms has selected K8 Trader as it prepares to open in the coming weeks.


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usiness Owner Ben Jones says: “Quite simply, the other software packages we looked at didn’t go as far as KCS does with regards to the reporting, profit and loss and accounting. This was a big thing for me when choosing a software solution.”


Other functionality within the ERP will make it easier to manage the kitchen and bathroom showroom on a day-to-day basis.


“Instant invoicing is invaluable to us,” Jones adds. “It can be a


long process from a customer enquiring about a product to placing an order. K8 Trader will allow us to create a sales order - and consequently a purchase order - directly from a quotation, followed by a delivery ticket and invoice. It’s an end-to-end solution as far as I’m concerned.” As a brand-new business, the CRM features of K8 Trader will also be beneficial for Oswestry Kitchens & Bathrooms in its early days of trading. “I have years of experience in the industry and have built up a huge client base during this time. Being able to use K8 Trader for CRM is huge for me, as is being able to offer our customers a credit facility. With our new software, I will be able to access all this through a single icon on my desktop.


“K8 Trader will certainly be cost effective for


us from an accounting perspective because it will automatically do a lot of the work an accountant would usually be responsible for.” The scalability of the software solution was especially important for Oswestry Kitchens & Bathrooms. Jones anticipates it will deliver benefits from day one, but the company’s future growth ambitions will also be supported by the ERP.


“We ultimately wanted software that we wouldn’t hit a brick wall with in a year’s time. There’s all sorts of add-on modules and features we can introduce to K8 Trader when we need them - electronic signature pads being one of them.


“It’s early days but I am really looking forward to seeing what K8 Trader can do. It will open up lots of options for us.”


32


www.buildersmerchantsjournal.net April 2021


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