BRAND WATCH
150,000+ 4
Bongard has more than 150,000 units of equipment (including 40,000 ovens) installed worldwide
The company has four production sites in Continental Europe, serving the baking and pastry- making sector
60%
“Connecting one or more ovens and being able to manage them remotely offers many advantages for all bakers. Tis allows them to simplify their day-to-day operations, control costs more easily and save time and money,” says Humbrecht. Bongard Connect has been
a huge and ongoing project, involving input from several Bongard departments, including IT, design, marketing and sales, and the customers and distributors themselves, to understand and meet their needs, constraints and expectations – and attract new customers. “We were able to gather their opinions during customer/distributor/ dealer presentations, at B2B trade fairs and in real-life conditions,” says Humbrecht.
THE PLATFORM BRINGS ‘LITTLE EXTRAS’ TO MY BUSINESS, SUCH AS THE ABILITY TO VIEW ALL MY COOKING OPERATIONS FOR THE DAY REMOTELY
Aurélien Debeve, Au pain d'Auré
“Tis feedback enabled us to make improvements to the application,” she adds. “More specifically, we met with
several supermarket managers (in France and Spain) and we analyzed their specific needs, which enabled us to integrate essential elements in terms of both functionality and safety into our specifications. For example: centralized recipe management, process monitoring and compliance,” adds Bongard’s IT Director, Eric Hellard. Bongard Connect is currently
available for ovens with Intuitiv'2 or Sensitiv’2 electronic controls, but the mid-term objective is to offer a solution designed to operate on all Bongard equipment with a touch panel, including fermentation and conservation equipment, says Humbrecht.
Approximately 60% of bakeries in France contain at least one unit of Bongard equipment in their operation
bongard.fr Debeve is keen to see this
happen. “We use the eco-saving function all the time, which is set to five minutes. Tis is a big step forward compared to previous generations of ovens. Relighting takes just a few seconds, so no time is wasted. Te ability to see what temperature the oven is, is very practical, and will be even more so when Bongard Connect is developed on the fermentation and conservation range.” Meanwhile, Bongard plans to
continue updating and improving the platform. “Evolutions in its design and functionalities are already underway. We will also continue to solicit and integrate distributors and customers’ requests/feedback, as well as new technologies that will become available over the coming months/years.”
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