Welcome
NAVIGATING THE NEW NORMAL: THE RESTAURANT INDUSTRY’S EVOLVING LANDSCAPE
pandemic times but with fresh twists. Te good news is that restaurants are once
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again operating without restrictions, welcoming diners through their doors with open arms. Te supply chain, once a source of unpredictability, has largely stabilized, allowing for smoother business operations. Tis return to normalcy, though, has brought with it a resurgence of age-old industry challenges, manifesting themselves in new ways. At its core, the restaurant industry is about people
serving people. It’s no surprise, then, that some of the most pressing issues are people-centric. Finding and retaining staff remains a significant hurdle for many operators. Even when successful, the rising cost of labor puts pressure on already tight margins. Yet, a skilled and dedicated workforce is the lifeblood of any successful restaurant operation. Covid-19 drastically altered consumer behavior,
and restaurateurs now face the challenge of enticing patrons back to their establishments. Tis requires creativity, innovation, and a deep understanding of evolving customer preferences. Environmental concerns have moved from the
periphery to center stage. Governments worldwide are tightening regulations around carbon emissions and promoting circular economy principles. For the restaurant industry, this means adapting
s we step into 2025, the restaurant industry finds itself in familiar yet uncharted territory. Te unprecedented challenges of recent years have given way to a new set of obstacles, reminiscent of pre-
operations to meet these new standards while maintaining profitability. While these challenges may seem daunting, they
also present an opportunity to reshape the industry. At Ali Group, we believe that collaboration is the cornerstone of innovation. Since our acquisition of Welbilt in 2022, we have witnessed increased synergy among our brands, allowing us to offer more comprehensive solutions to our customers. Te 12th edition of Aliworld is a testament to
this collaborative spirit. It features stories of our brands working hand-in-hand with operators across various sectors – from quick-service restaurants in Asia, to C-stores in Europe, and everything in between. Tese success stories demonstrate how, together, we can overcome challenges and drive the industry forward. As we navigate this new landscape, industry
events will play a crucial role in fostering connections and sharing innovations. We look forward to meeting many of you at upcoming shows, including FHA HoReCa in Singapore, GulfHost in Dubai, and the NAFEM Show in Atlanta. Te restaurant industry has always been resilient,
adaptable, and innovative. As we face these new challenges, I’m confident that by working together, we can create a brighter, more sustainable future for foodservice. Here’s to a prosperous 2025 and beyond. Enjoy
this edition of Aliworld. Filippo Berti
Chairman and Chief Executive Officer, Ali Group
Aliworld 3
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