Section 12 • Self-Storage Security
elevators, wine storage units, vault storage, indoor RV lots, and any other areas that are potentially hazardous or that store higher value items.
It appears that facility owners and operators are begin-
ning to understand how important it is to limit access to areas beyond just the main gate or door. In 2017, there was a substantial increase in the number of keypads ordered per full new system with 69 percent of new systems having three or more keypads. In fact, four keypad systems became the most frequently purchased system in 2017 with 24 percent of the new system total.
Trends: Mobile Technology The rise in the number of facilities leveraging mobile security technology is the most dominant new trend in self-storage security this year.
As it relates to
2016 2017
129% increase from 2015 206% increase from 2016
Source: PTI Security Systems
the field of security broadly defined, mobile devices are quickly becoming the no. 1 security and access-control authentication cre- dential. As is true in so many other industries, mobile
applications are greatly impacting how security and access- control are being leveraged.
Mobile technology is particularly useful in self-storage
security applications because of the convenience it provides for users as well as the real-time, location-based authenti- cation to give owners better security data and monitoring capabilities. Unlike access codes, it’s very unlikely that a rent- er forgets or shares their mobile device.
Today, 92 percent of all adults have smartphones. From
search to rental to gate access to bill payment, 81 percent of renters use a mobile device to complete some part of the self-storage rental process. In 2016, there were over $1 billion in purchases for mobile phones on Black Friday alone.
Mobile technology is clearly here to stay; renters have
grown accustomed to a more convenient search and pur- chasing experience, and self-storage owners have taken notice.
Since 2015, the number of facilities utilizing mobile se-
curity technology has increased by more than 300 percent. Expect to see more facilities turn to mobile technology in 2018 to better authenticate renter identity, and thus improve site security and convenience.
140 Self-Storage Almanac 2018
Door Alarms & Electronic Locks Perhaps the most interesting of the security trends in self- storage this year came in the way of individual door security. Specifically, door alarms are having yet another year of sub- stantial volume increases, and the number of both hardwired and wireless alarms installations has grown. In fact, more than 40 percent of new security systems and system upgrades this year included door alarming products. Additionally, the use of electronic locks increased in 2017. See tables 12.2 and 12.3.
regional door secu- rity
have shifted as well. Historically,
Interestingly, the demographics indi-
vidual door security products have been the most
popu-
lar in the Pacific Northwest, Western Canada, and New England; however, this year there has also been a dra- matic rise in door security
products
in the Midwest and the Mid-Atlantic.
Mid-Atlantic Mid-West
27% 34%
Source: PTI Security Systems The upsurge in door alarms and other individual door se-
curity products likely stems from the additional security and analytics they provide self-storage owners. All door security products serve many purposes, including limiting or eliminat- ing theft due to tailgating and renter theft. Electronic locks also give owners the ability to lock out past-due tenants. Fur- ther, because wireless door alarms are easily retrofittable, it’s relatively simple to install these products on occupied units, making them one of the few ways to improve your security system without any operational downtime. Over the past 12 months, the U.S. security market saw a six percent increase in alarm system sales as well. For all these reasons, it’s likely we’ll see door alarms continue to grow in prominence in 2018 as well. See sidebar on the opposite page.
Highlights In 2017, investing in security products and technology rose as facilities installed more access control devices, door security products, and began using mobile security apps. The most common security system mix included: IP cameras, keypads, automated gates, and about four in 10 systems are security units with alarms. In 2018, watch for growing use of new cam- era technology, door security products, and mobile access control.
Wired Wireless
19% 22%
Source: PTI Security Systems
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