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RKING DURING COVID-19


WHILST STILL BEING SAFE AND RESPONSIBLE remain at home. These are the same people who regularly need to have pre- scriptions filled and frequently purchase medical and pharmaceutical supplies. Can your fleet support these transactions by providing a pharma- ceutical courier service charged at a special Covid-19 discount to help sup- port the vulnerable?


tion at this time, the goodwill generat- ed by any gestures your fleet can make will stand to you in the future.


Contact local charities and community resources and ask how you could help. Meals on wheels, deliveries, offering a mobile library service and free trips for volunteers are just some of the many ways that taxis can help.


4. OTHER LOCAL BUSINESSES


What else might people want to have delivered? Local businesses may not have even considered providing a deliv- ery option yet to help keep their customers stocked up, so why not call around and see if they want to use your fleet and then promote their delivery option through social media and other marketing channels? Pet shops and specialist health food stores jump to mind.


SUPPORT CHARITY INITIATIVES


Taxi companies have long known the importance of community spirit and supporting local charities and organisa- tions. The Covid-19 crisis is a time for people to go the extra mile and to think about protecting the most vulnerable amongst us.


While there are some opportunities to help keep your drivers earning during this period, there will no doubt be a shortage in bookings and lots of idle time for drivers. Consider asking them to give some time for free, or subsidis- ing some of their trips, to support fleet based charity initiatives. Aside from genuinely wishing to make a contribu-


Your taxi fleet can also help to prompt charity from others. For example, share on social media that you’re there to support charity initiatives with either discounted or free fares. Suggest that maybe there are businesses that would like to donate supplies, which you’re happy to help deliver. Or maybe they would like to provide free transport for customers who heavily depend on their services? Or sponsor free trans- port for Covid-19 volunteers. Ask the public how you can mobilise your fleet to help them, and see what requests come in.


We’ve already heard some great stories of taxi customer fleets helping their communities by giving free trips to pensioners, doing delivery runs and offering free fares to healthcare work- ers. Drivers really can make a difference, and we’d love to hear what you and your fleet are doing to help your communities.


We would love to share it with the wider taxi community.


If you can’t do business, you may as well do good.


BE SAFE AND RESPONSIBLE


All of the services listed above require you and your drivers to put the interest of public health and safety first. This means adhering to the guidelines set out by your National Health Service as well as the World Health Organisation.


APRIL 2020


Specific to the taxi industry you can reduce contact and transmission with:


• ‘leave-at-the-door drop-offs’ • regular disinfecting of cars • hand sanitisation for every person entering the vehicle • discouraging cash payments • discouraging full-capacity passenger carrying (single passenger-use is best, and they should sit in the back seat).


• Be sure to let your customers know what precautions you are taking to protect customers and drivers.


MORE HELP FOR YOUR TAXI FLEET DURING COVID-19


We understand that these are uncertain times but we can all work together to help reduce the spread of Covid-19. iCabbi is committed to helping our trade during this period and has set up a Coronavirus Resource Hub. https://www.icabbi.com/covid19- resource-hub/


Information supplied by: Sinead Gillett sinead@icabbi.com www.icabbi.com


https://www.icabbi.com/blog/how-your- taxi-fleet-can-help-your-community-and- keep-your-drivers-working-during-covid-19/


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