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offering. Modernising our technical infrastructure was a key priority for us, and having moved to the new gaming platform earlier this year, we now have the perfect environment to welcome new customers to playing with Te Pools.


Te Pools recently digitised the “Classic Pools” and introduced subscription-style memberships. What uptake trends are you seeing so far, and how do these products perform compared to traditional play?


Te digitisation of our Classic Pools games was fundamental to our transformation strategy. We knew we needed to give existing and new customers alike the opportunity to play the traditional Pools games in a digital environment whilst also enhancing and broadening the offering to include traditional sportsbook and gaming elements. Our digital Pools subscriptions now give our customers the opportunity to choose the level of play they are comfortable with whilst also giving them access to free bets and free spins across the GiG gaming platform.


play content offers exactly that – a wide range of products for the diverse modern betting landscape. One of the key principles of Te Pools has always been the joy of playing, and our free-to-play content gives all customers, new and old, that opportunity.


Many legacy brands in gaming are struggling to modernise, what lessons can the industry learn from Te Pools’ rebranding journey?


Te Pools has established a unique brand identity in the industry which has been built up over more than 100 years. Our recent innovative marketing campaigns, Te Parents and True Originals, have shown that brand heritage can go hand-in-hand with brand relevance for a modern generation of bettors. With True Originals, we have leveraged our unique characteristics to position Te Pools as a modern entertainment platform, for a digital-first player base, but founded on timeless principles – so the lesson would be about the importance of managing the balance of staying true to your loyal customer base, while also looking towards your next generation of customers.


With True Originals, we have leveraged our unique characteristics to position Te Pools as a modern entertainment platform, for a


digital-first player base, but founded on timeless principles – so the lesson would be about the importance of managing the balance of staying true to your loyal customer base, while also looking towards your next generation of customers.


We have seen really strong uptake on the digital subscriptions and we continue to develop and improve the offering that 4.45 members receive as loyal subscribers. We strongly believe that we are building a new niche in the traditional online gaming space that allows customers to play all the Pools and gaming products they love at a level that suits them and ensures maximum enjoyment.


How important is Free-to-Play content and membership perks in attracting younger demographics who might not have grown up with Te Pools?


Our memberships are about making fans feel part of a wider community – no matter the team you support, or where your allegiances lie. With Te Pools’ membership you can find a range of products and offers to enhance your experience as a football fan. For those customers who want more than the Classic Pools, our free-to-


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JAMES ARNOLD CEO Te Pools


Looking ahead, do you see Te Pools evolving into a broader gaming and entertainment platform, or will you remain focused on your heritage football-based products?


Football will always be the heart and soul of Te Pools, and we are incredibly proud of the continued success of Classic Pools, our traditional score draw game, and Goal Rush, our Both Teams To Score game.


However, we also offer a full sportsbook and casino platform, Lucky Clover – a £1million jackpot lottery game – plus a range of popular slots and free-to-play games. Combined with the benefits offered to our 4:45 Club members, it is clear that our gaming and entertainment platform is already diverse, appealing to a range of different player preferences, and we will be continuing to develop our all-round offering as we head into 2026.


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