Netherlands Market Report
In April 2021, the Remote Gambling Act (KOA Act) came into
force, opening up the Dutch online gambling market and enabling the licensing of remote games of chance. Tere are four types of remote game of chance licensing op-
tions: 1. For casino games against the ‘house’ (roulette and slots) 2. For casino games where players play against other players (poker)
3. Sports betting (fixed odds, pool betting, and betting exchange) 4. Bets on horse racing and harness racing. Tere are (Jan 2025) 26 licences against the ‘house’; seven
licences for poker/bingo; 21 sports betting licences and nine horse racing licences. Licensees can also offer betting on virtual sports (seen as a casino game), fantasy sports betting, and es- ports. Initially, 10 licences were granted and these went live in
October 2021. Holland Casino and Nederlandse Loterij Organisatie were among the first 10 operators to receive a licence. Tere is no limit on the number of licences which are issued by the Kansspelautoriteir KSA (Netherlands Gambling Authority) Te obligation to be licensed only falls on the business-to-
consumer (B2C) operators and not on the B2B operators. Also, individual staff are not required to hold their own licence, differing from other jurisdictions. However, the licensing regime means the B2C licensees must make sure their operation is compliant with BGA, AML Act, and the Sanctions Act 1977. Online operators do not need to team up with land-based
operators and international liquidity pooling is permitted so long as the games offered in other jurisdictions are provided under licence issued by that authority. Licensees must be:
1. Public limited company or private limited liability company in the EU or EEA.
2. All electronic means used for the operation of games of chance must be located in an EU/EEA jurisdiction.
3. A control database needs to be located in the Netherlands. 4. Operators must have an ‘active duty of care’ for problem gambling issues so they need to advise players about the risk and monitor and analyse player behaviour.
5. Untargeted advertising is prohibited and advertising online games is subject to stringent conditions.
6. All remote operators must connect to the Central Exclusion Register (CRUKS). Land-based slots operators and Holland Casino must also be connected and if a player is excluded from one operator, they will be denied access to all operators for the appropriate period of time.
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