OUTSTANDING SLOT TEAM OF THE YEAR Tis award recognises teams that have demonstrated exceptional collaboration, customer service, initiative, and measurable success in slot floor operations through a significant project or initiative completed within the last 12 months.


1st Place: Hippodrome Casino, United Kingdom 2nd Place (shared): Casinos Austria, Austria, and Holland Casino, Netherlands 3rd Place: Melco – City of Dreams Mediterranean, Cyprus


Te winning teams successfully achieved substantial accomplishments—whether launching new slot products, implementing innovative promotional campaigns, or deploying new management systems—whilst maintaining exemplary customer service standards and delivering quantifiable improvements in performance.


CELEBRATING EUROPE’S CASINO COMMUNITY Te awards ceremony showcased the strength and diversity of Europe’s casino industry, with winners and finalists representing operations from Finland to Cyprus, and from the United Kingdom to


“Excellence in slot operations depends on the individuals and teams whose professionalism and dedication form the foundation of the European casino experience Through these awards, we highlight the importance of human capital, celebrating personal growth, skill development, and lifelong


learning." Erwin van Lambaart, Chairman of the ECA


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