GR8 Tech The Race to Real-Time
GR8 Tech CTO Edward Smyshliaiev explains why platform speed has become the defining battleground in modern betting technology and how a radical new approach to performance could set a new industry benchmark.
What excites you most about GR8 Tech’s roadmap right now? What new capabilities are you most excited to bring to clients this year?
My top one is that we have a goal to create the fastest platform in the world - fastest in terms of everything: front-end speed, back-end speed, deposits, withdrawals. Our roadmap is shaped to make us one of the fastest platforms on the market.
It’s been going very nicely so far. We’ve started to adopt new technologies that no one else on the market is using right now. Our early system results already show we’re at least 8x faster compared to our previous baseline; in comparison to top rivals, we’re seeing cases of 2-3x better performance. We’re trying to close the gap where we’re slower, so that by the end of the year, we’ll be significantly better.
Our main focus is performance, efficiency, and speed. And I may talk about this a lot now, but let’s circle back to it at the end of the year and discuss results.
Many tech providers speak of making solutions faster on both the front end and the back end. Why has speed become such a critical battleground in modern betting technology?
Te world is getting faster. Players are getting faster, too. We used to have YouTube and 1.5-hour videos, and now it’s TikTok and effective storytelling in six seconds. People are much better at using technology and much worse at maintaining attention spans. We see that the players may be playing three slots at once.
Tey’re placing multiple bets across the system, and it’s crucial for them to place a bet as fast as imaginably possible. Tey also want deposits
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and withdrawals as fast as possible, within seconds.
Eight years ago, at another company, deposits took around 15 minutes, and it was sometimes considered best-in-market in certain regions, like Tailand. Now we’re talking about 15 seconds not being enough; even five seconds, which used to be considered acceptable and a great target, isn’t enough anymore. So we really need to do it in one or two seconds. Tat’s our target.
We can see how important it is for players and consequently for the operators: when deposits become faster, retention improves, the number of players increases, and overall metrics keep growing as we get faster.
When we say “faster,” what exactly do you mean – milliseconds, workflows, integrations...?
Everything. We have five sets of metrics we’ve developed and want to improve to become best-in-class across all of them.Tat includes the front end: how fast the website loads, how quickly the mobile app opens, how fast you get your content, and how rapidly it becomes usable. And with a slow back end, you can't have a fast front end, so it all works together.
At the same time, we’re talking about product metrics like delivery speed, settlement speed, bet acceptance speed, game launch, and casino wins - there, we’re looking at milliseconds.
And finally, payments are critical: deposit speed and withdrawal speed. For fiat processing, we're measuring in seconds. For crypto, the blockchain confirmation time depends on the network itself, but what
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