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Opinion CHAMBER


The official publication of Greater Birmingham Chambers of Commerce


LINK


Editor’s View


By John Lamb


Perfection is the route to happiness at work


Sutton Coldfield


Chamber of Commerce


Greater Birmingham


Commonwealth Chamber of Commerce


and two months of their life at work it’s probably as well to try to enjoy the experience. At about the same time as the Chamber’s


H Greater Birmingham


Transatlantic Chamber of Commerce


Front cover: James Rigby at SCC’s Tyseley headquarters See page 17


Editor John Lamb 0121 274 3239, 0797 1144064 j.lamb@birmingham-chamber.com


Deputy Editor Dan Harrison 0121 274 3238, 0797 1144052 d.harrison@birmingham-chamber.com


Reporter Jessica Brookes 0750 8317356 j.brookes@birmingham-chamber.com


You can now read the latest issue of CHAMBERLINK and view back issues online at: www.greaterbirminghamchambers.com


Council, a group of members who have been elected to inform policy and campaigning priorities, came up with a great idea, we get a survey telling us what makes people happy at work. Our BAR campaign (see page 5) stands for


Business Adaptability and Resilience and is designed to challenge and inform employers about approaches to managing risk and being agile and responsive to change. The main aim of the Chamber’s campaign is to


help local businesses learn from each others’ experiences on managing risk and uncertainty. It is also a huge opportunity to create and grow brand awareness and to showcase themselves as experts in that field. This could all contribute to making people’s


Published by


Kemps Publishing Ltd 11 The Swan Courtyard, Charles Edward Road, Birmingham B26 1BU 0121 765 4144 www.kempspublishing.co.uk


Managing Editor Laura Blake Designer Lloyd Hollingworth


Advertising 0121 765 4144 jon.jones@kempspublishing.co.uk


Printers Stephens & George Print Group


PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber members and Kemps' customers; and


• To offer marketing and promotional opportunities within this publication to Chamber members and prospects.


Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.


CHAMBERLINK is produced on behalf of Greater Birmingham Chambers of Commerce by Kemps Publishing Ltd and is distributed to members without charge. The Chambers and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chambers nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chambers. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.


4 CHAMBERLINK September 2019


work experience more enjoyable. And, of course, enjoyment at work comes in many forms. I remember meeting a gentleman who was deliriously happy and proud of being a scaffolder (or “scaffler” as his wife called him). And this was despite the fact that he was out in all weathers making sure that his co-workers were safe above ground. You don’t have to be a hero to take happiness


and pride from what you do. And it appears that completing tasks with no faults brings


appiness and success at work has been an abiding theme for us. And since the average worker spends a total of 13 years


professionals in Birmingham the most joy at work, according to a new survey. A CV-Library study asked 2,000 professionals


what brings them the most satisfaction at work. Respondents in Birmingham cited completing a task with no faults (57.7 per cent), feeling like you’re helping people (42.3 per cent), praise from your manager (32.7 per cent), having your skills tested (30.8 per cent and being given a leading role on a project (17.3 per cent) as their top reasons. The result that the majority of professionals


had most satisfaction from doing a good job is not surprising. And it’s good to know that praise from the boss is up there – perhaps something that is often overlooked. When I worked in newspapers the only way


you knew you were doing a good job was when you weren’t given a rollicking. Not the best way to improve happiness at work. In fact most HR policies extended no further than continuing the floggings until morale improved. Only joking! People surveyed were also asked what


brought them most joy in general. The top answers were spending time with family (67.9 per cent), laughing with friends (61.3 per cent), a text from a loved one (53.8 per cent), having a lie-in (16.8 per cent) and getting paid at the end of a long month (16 per cent). Pay was not mentioned in work satisfaction


and getting paid at the end of the month had a low rating. Which probably goes to prove that money does not buy you happiness – job satisfaction helps.


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