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Biography of respondents TABLE 3: SIZE OF THE BUSINESSES THAT PARTICIPATED
Size of business Small
Medium Total
Frequency 132 71
203
Valid percent 65 35
100.0
The majority of the respondents who participated in the research (65%) were small businesses and the rest (35%) were medium-sized businesses.
TABLE 4: OCCUPATION OF THE PARTICIPANTS Occupation
Owner Partner
Middle Management Supervisor Other Total
Frequency 82 11 36 53 21
203
Percent 40.4 5.4
17.7 26.1 10.3
100.0
The majority of the respondents were owners of SMEs (40.4%), followed by supervisors (26.1%), middle management (17.7%) and lastly partners (5.4%). These demographics affirms studies carried out by Mutezo (2005: 81) on SMEs in Tshwane where 86% of the respondents were also owners of the business. This shows that most SMEs are managed by their owners.
Descriptive Statistics
The descriptive statistics that are provided help to explain the different variables that were used for the hypothesis testing and to help achieve the research objectives for this study. TABLE 5: DESCRIPTIVE STATISTICS ON INSURANCE TRAINING Occupation
Insurance related training
SMEs owner/managers who want insurance training SMEs who have been approached by insurance brokers
Yes (%) 16.7 72.1 66
No (%) 83.3 27.9 34
A large number of SMEs (83.3%) had not received any form of insurance related training or workshops for them to understand what insurance products to take for their business and what are the benefits associated with having such, Only 16.7% of the respondents received insurance training or workshops. The study shows that, 72.1% of the respondents want to be trained on short- term insurance related matters and 27.9% do not want any training. Sixty six percent of the SME managers/owners who participated in the research had been approached by an insurance broker within the past six months and 34% had not been approached. These variables were used to establish the existence of a relationship between SMEs and insurance providers.
THE RELATIONSHIP BETWEEN SMES AND INSURANCE PROVIDERS IN NELSON MANDELA METROPOLITAN AREA, SOUTH AFRICA 795