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Length of using this cellphone network service provider
Less than 6 months
Platforms used to access the Internet
6 months or longer but less than 1 year 1 year or longer but less than 3 years 3 years or longer but less than 5 years 5 years or longer but less than 10 years Longer than 10 years Cellphone Tablet
Smartphone
A notebook/laptop computer A desktop computer at university A desktop computer at home A computer at work
RESPONDENTS' SPREAD OF ONLINE WORD-OF-MOUTH
Table 3 provides the standard deviations and mean scores for the level of agreement respondents indicated when presented with statements regarding their online word-of-mouth behaviour.
TABLE 3: REACTIONS OF RESPONDENTS WITH REGARD TO THE SPREAD OF ONLINE WORD-OF-MOUTH MESSAGES
Statement
I talk to friends online about cellphones I send / forward emails about cellphones I talk about cellphones in a chat room / forum I meet other people online who like cellphones
I write about cellphones on a personal page, blog or website I write reviews / stories or rate cellphones online
I post messages on Facebook / MySpace / Twitter about cellphones I share content related to cellphones online
I comment online when people specifically ask me for my opinion I comment online when a cellphone is much better than I expected I comment online when I know a lot about the topic
I comment online when a cellphone is much worse than I expected I comment online to ask or post a question
I comment online when I am bored and have nothing to do I comment online when I disagree with a review or rating I comment online when my friends are talking about it
I comment online when I want to meet other people who share my interests Overall level of spreading word-of-mouth content online