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While most employees remain positive, the issue of low pay must still be addressed
and fi ve per cent, respectively, of respondents. This is further however, report mainly paying for their own training (72 per
indication of a stable industry during the economic downturn. cent, compared to 65 per cent last year).
Generally, managers receive much more support from
TRAINING NEEDS
their employer: 75 per cent of club/duty managers, 64 per
A common concern in times of recession is that cutbacks will cent of exercise referral/clinical exercise/active programme
be made in key areas such as training and development. managers, and 50 per cent of senior management have their
However, the findings from Working in Fitness indicate that training paid for. Overall, however, fewer trainees report
this is not the case, with a reported average six training days employers contributing to training than was seen in the last
per worker – consistent with previous years. two years: just 27 per cent, compared to 40 per cent in
Training spend did not increase this year, with an average 2008 and 31 per cent in 2007.
£484 spent per trainee. This training is mainly funded by the It’s important that organisations continue to train their
trainee (58 per cent), while just over one quarter (27 per staff, as the survey results indicate a connection between staff
cent) report employers paying for it all. The public sector and development and their recommendation of an employer, as
charity/voluntary/community sector are signifi cantly more well as a link to the planned long-term future of workers in the
supportive, with half and two-fi fths of workers, respectively, fi tness industry. Nearly two-fi fths of the workforce (37 per
receiving full employer support. The private sector workers, cent) who had undertaken no training would not recommend
their employer, while 81 per cent of staff who had spent 11
3
WHO PAYS FOR THE TRAINING UNDERTAKEN, BY OCCUPATION
or more days training would refer their employer. This is
further evidenced by the 46 per cent of workers who felt
Total 27% 58% 15%
they had been given insuffi cient training and would not make a
recommendation; 81 per cent of those saying they had received
Senior management 50% 24% 26%
enough training would recommend their employer.
Interestingly, as expectations of remaining in the industry
Club/duty manager 75% 8% 18%
rise, so do the average training days received. Those who
Studio or fi tness manager/ intend to stay for up to one year received an average 3.6
48% 25% 27%
supervisor/team leader
training days, up to three years received 4.6 training days, up to
Gym instructor (level 2) 43% 43% 14%
fi ve years 4.7 days, and more than fi ve years 5.9 training days.
The survey suggests there has been a small improvement
Advanced instructor (level 3) 29% 54% 17%
in the proportion of workers receiving enough training to do
their job properly: 75 per cent are satisfi ed, compared to 70
Personal trainer (level 3) 14% 76% 9%
per cent last year. Only nine per cent of the workforce did not
attend any training, but 17 per cent reported a lack of training,
Group exercise and aqua
instructors/teachers 5% 83% 12% which suggests either a problem with the relevance of training
(level 2)
or a perceived need for more training hours than they received.
Yoga, pilates or KFA teacher 2% 94% 4%
The full results of the Working in Fitness Survey 2009 can be
Exercise referral/clinical
found at www.skillsactive.com
exercise/active programme 64% 17% 19%
manager
0% 20% 40% 60% 80% 100% liz smith is research manager at skillsactive
my employer myself both healthclub@leisuremedia.com
november/december 2009 © cybertrek 2009 Read Health Club Management online 49
healthclubmanagement.co.uk/digital
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