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treating cancer patients


Perhaps there will always be a stigma surrounding the topic, but the good news is, certain Spas are beginning to change their attitude and approach; The Spa at Ramside, based in County Durham, has become the first in the United Kingdom to offer a special program of treatments for anyone dealing with or who has suffered from cancer.


The Spa became part of the international Wellness for Cancer organisation, which aims to increase the level of comfort and confidence in Spa and wellness facilities to deliver safe and nurturing services to clients who have experienced cancer.


At the Spa at Ramside, every member of staff has had training to provide services to anyone whose life has been affected by the disease, which covers suitable treatments including massages, manicures and pedicures. In addition to this, all reception and reservation staff have been trained to understand how to speak to clients both on the phone and in person, ensuring they can assist them properly and are knowledgeable when faced with the subject.


Jill Russell, Spa Director at the Spa at Ramside says: “Visiting a Spa is such a relaxing experience, it’s the ideal environment for someone dealing with a life threatening condition, but unfortunately there has been far too many misconceptions surrounding cancer and massage within the industry, with people often being turned away from Spas.


“At the Spa at Ramside we want to change that and our philosophy will echo Wellness for Cancer, with no one going through this awful disease being turned away from a Spa treatment no matter what stage their illness is at.”


When approaching a client with cancer, it’s important to remember that everyone is different. You may have a client who is emotional, and wants to discuss their condition with someone who isn’t a doctor or family member. Alternatively, you may have a client who doesn’t want to discuss it at all, seeing their Spa time as a moment to forget everything.


This is the reason why a prior consultation is key. It will help you get to know your client and their cancer; ensuring that they lead the way with any conversation. Although it’s important to ask how they are feeling, and to check that they’re comfortable, it’s also important to not be too intrusive.


The wellness team at the Spa at Ramside are fully trained in treating clients with cancer.


“Consultation and the manner in which you conduct yourself are even more important when treating a client with cancer,” notes Marie-Louise Coster. “For the past 16 years I have volunteered for a cosmetic industry cancer charity called Look Good Feel Better. During my time doing this I have come into contact with hundreds and hundreds of cancer sufferers and what they want the most is normality and to feel like themselves – they don’t want to be seen as the woman with cancer, they want to be seen the same way they were before their diagnosis, so do treat your client in the manner you always have.”


contraindications


Naturally, when treating a patient with cancer, there follows a lot of contraindications, and so a thorough consultation is vital. There are many potential dangers when carrying out treatments, so understanding everything there is to know about your client’s condition is really important.


“Some cancers and some types of pain are still very much contraindicated hence the need for specialist training,” explain the International Beauty and Holistic Academy. “Massage therapists working with people with cancer must be properly trained and qualified.”


Treatments such as permanent make-up, skin peels and waxing all have the potential to break the skin, and can cause side effects such as burning or bruising,


which will take a longer time to heal if the client is taking specific medications, going through Chemotherapy, or experiencing other illnesses due to a low immune system.


Nilam Holmes-Patel, CEO and Co- founder of the High Definition Group explains: “Client record forms or medical health forms should include all information a therapist needs to know about their client; such as the client’s medical history, current condition, the medication they are on, the treatments and procedures they have had and their general wellbeing.


“This information should be completed every time a client is having a treatment, even if they’re a long-standing client who has been visiting you for many years.”


treatments


Thankfully, there are many treatments you can offer your client that can help them along in their cancer journey; something as simple as getting a manicure could brighten up their day. It’s essential that you understand what products to use and how to use them to make it completely safe, as some ingredients can cause irritation and harm to the skin.


For example, Bio Sculpture Gel has treatment gels that cater for different nail types, and many ladies have worn the gel successfully during their chemotherapy. The gel then protects their nails, as well as keeping them well groomed.


GUILD NEWS 101


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