LOGISTICS & TRANSPORT


BUSINESS NETWORK


1. Safety must be paramount The main purpose of operator licensing is to ensure the safe and proper use of goods vehicles. The licence is, in effect, your contract with the Traffic Commissioners for Great Britain to operate a safe fleet.


2. Time With the right structures and processes in place to guard your compliance you have more time to work on your business, making sure your marketing strategy is right, looking for areas where you can eliminate waste and move your business forwards.


3. Security of your business You can do all this because your business is now built on a bedrock of compliance and good management and the whole enterprise is now more secure.


4. Customer satisfaction All those important consignments are now arriving on time and in good condition and your customers are happy.


5. Customer loyalty Not only are your customers content but they are happy to repeatedly use your services.


6. Customer acquisition Your happy customer’s friends are


becoming happy customers themselves on the back of your glowing reputation.


7. Reputation It doesn’t stop with happy customers. The Driver


and Vehicle Standards Agency will use its Operator Compliance Risk Score (a system used to calculate the risk of an operator not following rules on roadworthiness, based on data collected from annual tests and roadside inspections over a three-year rolling period) to allow your vehicles to sail past its check points.


8. Operating costs reduced


Your vehicles aren’t breaking down as often, fuel efficiency is getting better, your costs are falling and


your profits are rising.


9. Peace of mind You have invested time and money making sure your fleet and transport management comply with all the rules. Once the systems are in place, you can rest a little easier.


10. Challenges from competition reduced As a leading business, other companies may fail to keep up with your high standards.


business network May 2016 37


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