PEOPLE NEWS Premier Spas… Premier Support
Reinforcing its commitment to Sundance Spas, Golden Coast will extend the level of specialised support to its UK Authorised Dealer Network through the appointment of a new Technical Sales Manager.
New Customer Relationship Manager At
Coast Spas Coast Spa Manufacturing Inc has announced a newly created management position and would like to warmly welcome Matthew Warner as their Customer Relationship Manager. “How can we better serve our most valued asset, the customer?” said President and CEO Don Elkington. “This is the question we will ask and actively seek answers and solutions for each and every day by continuing to provide our customers with seamless support and accountability. As with any successful enterprise, we place the greatest value on the quality of these relationships.” Mr Warner has been a driving success for many years with such ‘customer experience’ brands as Mazda and the Volkswagen Group. Through these, and countless other experiences, he has cultivated a special appreciation for what it takes to provide top-tier customer service from that unique vantage point of the front-line retailer winning ‘best of class awards’ from each.
Coast Spas Manufacturing Inc. +1 604 514 8111
www.coastspas.com
Golden Coast Managing Director Jamie Adams says: “Look at most foreign marketplaces and you will find Sundance among the very top-performers. To ensure that Sundance enjoys that same level of success in the UK, we are taking every care to make certain that our growing dealer network receives the highest level of support.
In David Jenkins, the dealer network will find someone with a strong track record of selling successfully across a wide number of industries, a deep understanding of marketing and business development, and a practical appreciation of their needs. A man who thinks outside of the box, David will provide day-to-day support for the dealer network and will work closely with Oliver Young, Sundance Field Account Manager, who joined Golden Coast earlier this year.
A keen sportsman, golfer David is very
SCP Europe Management Bid A Fond Farewell To David Mathers
On Thursday 3 October, the SCP Europe management team held a farewell party for the retiring David Mathers at the Ghyll Manor Hotel, Rusper near Crawley.
After the staff of SCP (UK) Ltd had bid farewell, it was the turn of the SCP Europe management team to do the same. Among those attending was Sylvia Monfort, the General Manager of SCP Europe, who David employed 13 years ago. David said that this was the finale to his 40 years within the pool and spa industry which had been a wonderful experience, but unfortunately all good things have to end sometime.
SCP UK 01293 546126
www.scpeurope.com
SCP management (from left to right): Jean-Louis Albouy – European Sales Director, Sylvia Monfort – General Manager SCP Europe, David Mathers, Dash Ganeson – UK Managing Director and Ian Pratt – UK Sales & Marketing Director
Jo To Head Up Waterco Expansion Into Southern Europe And ME the goals we have set.”
Waterco Europe are pleased to announce the recent appointment of Jo Ainsworth as Southern European and Middle East Export Sales Director. Jo will be responsible for the promotion and sales expansion of the Waterco product range throughout the Mediterranean and Middle East regions. “I am delighted to join the Waterco team and look forward to the many challenges ahead,” comments Jo. “Waterco is one of the most innovative manufacturers within our industry. Although Waterco have been active within this region for a number of years, there are plenty of new opportunities and I look forward to achieving
18 December 2013 SPN
A specialist in export sales, Jo has an extensive and long standing background within the swimming pool and spa markets with nearly 20 years of experience and will be a great asset to Waterco Europe. Jo’s email address is
jo.ainsworth@waterco. com or contact her by mobile on +44 (0)7818 097653.
Waterco Europe 01795 521733
www.waterco.eu
www.swimmingpoolnews.co.uk
much looking forward to the new challenges ahead. He says: “Working with such a prestigious brand like Sundance and a leading supplier like Golden Coast is incredibly exciting. I’m looking forward to using and expanding my skills to ensure Golden Coast and its Sundance Spas dealer network exceeds its goals.”
Golden Coast 01271 378100
www.goldenc.co
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