probably necessary but given the range that Rolex produce and the variations in dials, textures and finishes, it suits us to put those options in front of our customers. And of course we have our Rolex accredited watchmaker Duncan Ganley on hand constantly. Now that is service”. Sitting in the showroom, it’s not difficult to sense that amongst the team here in Manchester there is a real passion for both Rolex and the actual process of choosing. Penny Galloway, the showroom manager is aware of the brand’s
international appeal. “Te brand name Rolex was chosen because the word itself sounds very similar no matter which language it is said
in”. Certainly, the customer base in Manchester reflects that international flavour and as Penny points out, the customer base is very dynamic. “One minute you can be serving a couple
from Prestbury but then move on to a couple visiting Manchester from
Peking. It can be quite a challenge!” To complement the new Rolex Room,
the store has also received a facelift to provide a truly superior shopping experience. Te newly renovated store comes equipped with a VIP area in which David M Robinson’s valued customers can take time to peruse watches from leading watchmakers such as IWC, Panerai, TAG Heuer and Omega, while
enjoying the comfortable and stylish ambience of the showroom. Te VIP room also offers customers the
chance to browse jewellery including David M Robinson’s premier Yellow Box collection of stunning diamond earrings, bracelets, necklaces and rings. If popping the question is on your mind then engagement rings can be privately viewed in their VIP area. If you want to go that little bit further and create a bespoke design, David M Robinson also have a resident master goldsmith who is highly skilled in turning any of your ideas into the perfect jewellery gift. David M Robinson has also recently been appointed the official watch and jewellery partner to both the PFA (Professional Footballers association) and the LMA (League Managers Association). When I quiz Penny on the famous faces that have been into the store recently she is typically tight lipped “David M Robinson would not allow me to divulge any information about any of our valued clients, famous or otherwise. Our clients trust us to be discreet and professional at all times”.
www.davidmrobinson.co.uk 59
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