Investment: £20k-£50k
Franchise Focus A family affair
Jenny Campbell took over a Minster Cleaning Services franchise last year and plans to further expand her interests in the management franchise network
investment level: £28,225
Mike adds: “On our part, we help them to build a thriving business by providing a comprehensive range of support services to take care of the main day- to-day business activities including IT, accounts, marketing and training, as well as providing professional advice on employment law, health-and-safety and environmental legislation.
“On average, franchisees have been with us for 11 years and they are all building valuable, saleable assets which they can sell whenever they wish; we help them to get the very best possible return on their investment which means we must ensure that they structure their businesses accordingly. From a prospective franchisee’s point of view, resales have the advantages of cashflow, an existing customer base and staff – they can also provide evidence of what can be achieved and how the business is likely to perform in varying market conditions.” Office cleaning is an essential commercial service for which there is a demand whatever the economic climate and, as Minster attracts clients from a broad range of sectors, franchisees are well protected during more difficult trading times. Market research company Key Note estimates the annual UK contract cleaning market at £6.42bn in 2010 and predicts that it will reach £7.13bn by 2015.
Minster Cleaning Services’ Dorset franchisee, Jenny Campbell with her father and franchisee for Hampshire, Chris Campbell
S
ince taking over the Dorset franchise of Minster Cleaning Services in July 2011, 25-year-old business studies graduate, Jenny Campbell, has grown turnover at the
branch by a remarkable 31 per cent and the number of staff has increased from 43 to 70.
Explaining her success, Jenny says: “We’re focusing on providing the very highest possible levels of customer service; we’ve recruited new supervisors and upgraded the IT systems. Like all Minster territories, the branch covers a large geographical area, so there is still plenty of scope for expansion.” Jenny was well aware of how successful and profitable a Minster Cleaning Services franchise could be; when she took over the Dorset branch, it had been operational since 1996 and her parents, Chris and Liz Campbell, had run the neighbouring Hampshire branch for 16 years.
Minster’s managing director, Mike 90 |
Businessfranchise.com | April 2012
Parker, is delighted with the progress that Jenny has made in such a short time. He says: “It’s great to see young, ambitious franchisees coming into the business and showing just what can be done; Jenny plans to double the turnover of the Dorset branch within five years and looks to be easily on course
“At Minster we help franchisees to get the very best possible return on their investment”
to achieve this. She has the ideal background with a business studies degree and management experience with Enterprise Rentacar; as Minster Cleaning Services is a management franchise, which can employ as many as 200 people, franchisees need to have people-management ability, commercial awareness and resilience.”
Minster Cleaning Services was established in 1982 and is the biggest franchise business in the UK commercial cleaning sector. It has been a bfa Full Member since 1992; annual turnover is £30 million and average sales per branch are over £700,000 making it one of the UK’s most successful franchise networks. New franchise opportunities include Cambridge, Durham, Leicester, London, Middlesex, Guildford, Peterborough and Swansea.
Initial start-up cost is £28,225 plus VAT which covers licence, training, computer software and hardware, stationery, machinery, equipment and materials. In addition, between £40,000 and £60,000 working capital is needed – finance is available from leading banks subject to status. Also, there may be established franchises available for resale from time to time. n
minster
Website:
www.minstergroup.co.uk email:
minster@minstergroup.co.uk Phone: 0121 386 1722 classification: Cleaning services
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158