lizmckeonwrites natural born leader?
If you want to improve yourmanagement ability, then youmust develop your teamleadership skills.
LizMcKeon advises on how to develop your leadership skills leadership qualities test
Themanager who gives 100 percent to their role tends to become a leader, because their heart and soul are in the salon. If they can develop the necessary leadership skills, at whatever level they aspire to reach, they will be accepted by their colleagues as natural leaders, giving themameans of adding extra value.
The talent for true leadership often emerges slowly - it is a late developer. It often surprises people to discover that the quiet people who know their business oftenmake the best leaders in the salon. Leadership tends to be a second talent!
Excellence can be achieved in leadership at all levels, and it is possible to exercise leadership frommarginal positions as well as a definedmanagement role.
checklist: are you a born leader yet?
In the past year, has anyone used the words ‘leader ‘or ‘leadership’ to describe you?
Effective leadership improves your salon service, with this inmind, do you aspire to a leadership role?
Have you read any books on leadership or attended any leadership courses?
Is your temperament or personality such that you create harmony in groups rather than divisiveness?
Does it come naturally to you to be interested in other staffmembers, especially in their aptitudes? Have others described you as a ‘good judge of character’?
When you have been in a salon leadership role, have you found it enjoyable and personally rewarding?
the seven qualities of leadership
A leader not only has the knowledge and skills, he or she also has the right qualities to lead a group to achieve its end willingly. Personality and character cannot be left out of leadership. There are certain generic leadership traits. Seven of themost important are:
No. 1 Enthusiasm-Try naming a leader without it
No. 2 Integrity -Meaning both personal wholeness and sticking to values outside yourself, primarily goodness and truth. Integritymakes people trust a leader.
No. 3Toughness - Being demanding, with high standards, resilience, tenaciousness and with the aimof being respected, but not necessarily popular.
No. 4 Fairness - Impartial, rewarding / penalising performance without ‘favourites’, treating individuals differently but equally. Firmbut fair.
No. 5Warmth -The heart as well as themind being engaged, loving what is being done and caring for people. ‘Cold fish’ do notmake good leaders.
No. 6Humility -The opposite of arrogance, being a listener and without an overpowering ego.
No. 7 Confidence - Not over confident (which leads to arrogance), but with a calmself-confidence. People know whether you have confidence or not.
1 Do I possess the 7 qualities outlined:
2 Have I demonstrated that I ama responsible person?
3 Do I like the responsibility and rewards of leadership?
4 AmI well known formy enthusiasm at work?
5 Have I ever been described as having integrity?
6 Do I have toughness and firmness to be a good leader?
7 Do I expect and demand the best from people – beginning withmyself?
8 AmI firmbut fair inmy dealings with both teams and individuals?
9 Can I show that people think ofme as a warmand kind person?
10 AmI an active and socially participative person?
11 Do I have self-confidence to take criticism, indifference and / or unpopularity fromothers?
12 Can I controlmy emotions andmoods or do I let themcontrolme?
Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe Yes No Maybe
13 Have I been dishonest or less than straight with my colleagues over the past term?
14 AmI very introvert or very extrovert (or amI ambivert – amixture of both – as leaders should be)
Yes No Maybe Yes No Maybe Yes No Maybe
Yes No Maybe
Leadership depends on the situation, so you need to ask yourself, whatever your qualities, whether you are right for the situation you are in:
15 Aremy interests, aptitudes and temperament suited tomy current field of work?
Yes No Maybe
learn to lead by example To be a successful leader youmust ‘walk the talk’. Employees take a fraction of the time to get to know a leader than the leader takes to get to know them. The example you are giving is quite simply ‘you’. Whether this is a good or a bad example depends on you, the leader. An example is set in verbal and non-verbal ways and all aspects of a leader’s words and deedsmust be considered in the light of this fact. And, if example is contagious, it is worth ensuring that you set a good one to encourage the qualities you seek in your salon colleagues.
Liz McKeon is a successful Business Coach and Trainer, specialising in the beauty industry.
For more information about upcoming BusinessWorkshops, One to One Mentoring and On-line Beauty Seminers, visit
www.lizmckeon.com or telephone 00353 1 892 8007
118 GUILD NEWS
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