RETAIL FOCUS  STEM COMPUTERS Indie Profile


This month Roger Humm talks to Carl and Maureen Marshall of Stem Computer Systems in Ripon…


STEM COMPUTER Systems was started in 1993 in a bedroom by husband and wife team Carl and Maureen Marshall, initially with a focus on OEM system building. Both had previously worked for companies within Express Group in Ripon, where Carl had been engineer manager and Maureen worked on sales. The firm moved to its current premises in 1997, and now employs five staff including daughter Anna, responsible for marketing and web design. Long serving engineers are Mike Service (pictured) and Dan Sheppard. Stem has adapted over the years and


“I can see great opportunities ahead for us as we continue to develop our business with local care


homes and social care providers.” Carl Marshall


now offers a thriving break fix (repair), remote and onsite support and general ICT supply business. Recently the firm moved into local telecoms with the development of its own SIP server – with hardware, software and control panel embedded in one device. Stem recently landed a £15k contract


to supply a local business park with the connectivity to link 31 units to a NYnet-supplied broadband connection. Carl said: “I can see great


opportunities ahead as we continue to FACT BOX


Year established: 1993 Number of outlets: 1


Number of staff: 5


Regular vendor lines: AVG, Fujitsu, Genius, Intel, Lenovo, Microsoft, Netgear


Contact name and address: Units 6-8 The Coach House, Phoenix Business Centre, Low Mill Road, Ripon, North Yorkshire HG4 1NS


Telephone: 01765 696969


Email: sales@stem.net Email: www.stem.net


Roger Humm is Head of Membership Relations at Brigantia Computer Experts – roger.humm@brigantia.com


develop our business with local care homes and social care providers, and from our move into adding VOIP services onto our existing broadband business. We’re confident our regular repair and support businesses will continue to provide strong revenues.”


www.pcr-online.biz


January PCR 35


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