NOTICE
Responding to utility emergencies is extremely dangerous. Many responders have died or sus- tained serious injury and illness while attempting to mitigate an incident. There is no possible way that this text can cover the full spectrum of problems and contingencies for dealing with every type of emergency incident. The user is warned to exercise all necessary cautions when dealing with electricity and natural gas. Always assume a worst-case scenario and place per- sonal safety first.
It is the author’s intent that this text be a part of the user’s formal training in the management
of utility emergencies where there is a presence of electricity and/or natural gas. Even though this book is based on commonly used practices, references, laws, regulations, and consensus standards, it is not meant to set a standard of operations for any emergency response organiza- tion. The users are directed to develop their own Standard Operating Procedures that follow all system, agency, local utility company or employer guidelines for handling utility emergencies. It is the user’s sole responsibility to stay up to date with procedures, regulations, and product developments that may improve personal health and safety.
This document contains copyrighted materials that are protected under Chapter 4 of the
United States Copyright Law and the Universal Copyright Convention. The text, art, and pho- tography may not be reproduced, distributed, or sold without written permission. Certain text, art, and photography that has been copyrighted by other organizations has been reproduced in this text with permission from the owners.
The Eight Step Incident Management Process used in this text is copyrighted by Gregory G.
Noll, Michael S. Hildebrand, and James G. Yvorra and may not be reproduced without written permission. For more information concerning copyright release contact: Hildebrand and Noll Associates, Inc., Scientists Cliffs, P.O. Box 408, Port Republic, Maryland 20676-0408. Phone: (410) 586-3048.
ACKNOWLEDGMENTS
I want to thank all those who made this undertaking a reality. First as always, is my publishers’ and friends George Dodson and Kathleen Lawyer of Red Hat Publishing. They were responsible for designing and producing this digital textbook, making it the first virtual interactive book for the fire service and industry. Special thanks also to Mary Hogan Hearle who handles all of our copyediting and indexing.
I would first like to acknowledge Pacific Gas and Electric Company (PG&E). This textbook would not have been possible without its support. I have worked with them over the last four years giving safety classes. The men and women of PG&E are some of the hardest working and bravest people I have ever met. They work side by side with emergency responders in disasters and other emergencies risking their lives to restore utilities for the public. When I approached them with the con-
cept of this book they were supportive and provided all the information an author could want. A very special thanks must go to the Public Safety Program for PG&E. They have committed
all of his resources to making this project work. The Fire Service and the rest of the emergency response community are lucky to have such a benefactor.
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