THE BRITISH CASINO AWARDS 2020
British Casino Awards 2020
The
industry’s best came together in
celebration after the fi rst day of ICE. Here we acknowledge the winners, and
remember a night well spent
The British casino
O honour. Since the scheme’s launch in 2018 by Casino
International publisher, Datateam Business Media, the event has fi rmly established itself as a mainstay in the industry calendar - providing a unique opportunity to recognise and reward all of the hard work and innovation that ensures the vibrant sector continues to thrive. In line with industry feedback, the awards scheme ‘with a
difference’ introduced some changes to the decision- making process for 2020. Ultimately, these changes would ensure that every company and professional receiving a trophy at the ceremony were honoured for both technical and tangible excellence, as well as their outstanding reputation amongst their peers. After guests enjoyed an exclusive drinks reception and
three course meal, the host for the evening - critically acclaimed comedian Ian Moore - got the ceremony underway. The fi rst award presented on the night was Independent
UK Casino Operator of the Year, which was awarded to The Hippodrome Casino. This marked an outstanding achievement for the operator - extending their reign in this category to three successive years - and kicked off an incredible night for the company, who would later go on to collect the coveted Overall Casino Operator of the Year accolade and the Best UK Casino Restaurant of the Year honour for Heliot Steak House. A new accolade was next on the agenda - Best Slot Game - which was awarded to IGT for Fortune Coin, before Genting was revealed as 2020’s Multiple UK Casino Operator of the Year. Novomatic picked up the award for Best Slot Machine for the second year running, this time for Novoline VIP, before Grosvenor Casinos was revealed as the inaugural winner of the new Best Use of Online award. The coveted Best UK Casino Customer Service honour
went to Les Ambassadeurs, while Galaxy Gaming Inc came out victorious in the hotly-contested Best UK Table Gaming Product category for its Prime 3 Card Poker Dual Multi-Denomination Progressive. Playtech (Intelligent Gaming) took home the spoils in the
Best UK/CMS Software Product category for Neon and Caesars Entertainment EMEA enjoyed success on the night, collecting the award for Best UK Marketing Programme of the Year for the World Series of Poker campaign.
In addition to recognising incredible innovations and services provided by companies from across the British casino market, the awards also honoured the outstanding work carried out by companies and individuals that extends far beyond their day to day roles. The CHIPS Corporate Community Engagement Award
36 MARCH 2020
n Tuesday 4th February, the very best in gaming gathered at The May Fair, London to fi nd out which incredible products, operators and professionals would be inducted on to the prestigious British Casino Awards’ roll of
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