FRANCHISEFOCUS INVESTMENT: FROM £20,000 Truly supported
Minster Cleaning’s Network Support Centre is a crucial factor in this franchise’s success
M
inster Cleaning was established in 1982 by Alan Haigh, who is still the company Chairman.
A full member of the British Franchise Association (BFA) since 1992 and a 2021 BFA HSBC Franchisor of the Year bronze award winner, Minster Cleaning gives prospective franchisees a rock- solid business model with considerable opportunities for profit and growth. The experienced Birmingham-based
network support team covers all key business functions and operates with a thorough understanding of the business needs of Minster Cleaning franchisees. As well as proactively supporting branches, the team members are always available to help with any enquiries and are in regular contact with franchisees and branch staff. Training and support have always been crucial to the success of Minster Cleaning franchisees. Support provided includes a highly effective marketing strategy, operational management, administration, bookkeeping, IT, and professional advice in the complex fields of employment law, health and safety and environmental legislation. Managing Director, Mike Parker,
is responsible for the day-to-day management of the team at the Network Support Centre and helping franchisees build their businesses. Head of Marketing Paul Stairmand and Marketing Manager Nikki Riddle provide the franchise network with support in winning new business, customer retention / development and recruitment marketing. Paul comments: “We work on behalf of our branches to help them achieve sustained growth, both via centrally managed multi-channel marketing and by working with them individually when needed. We conduct regular branch marketing reviews to ensure that they are getting best value from their marketing spend.”
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“Minster Cleaning gives franchisees peace of mind”
The IT department provides services at a
group-wide level, meaning each franchisee has access to the same regularly updated software and hardware. Head of IT, Daniel Hinton, ensures that the technology aspect of each branch runs smoothly thanks to the IT systems provided. He explains: “With everyone under one umbrella we can make sure all our franchisees are working with the latest systems that have been properly upgraded. By providing a comprehensive IT support package, we’re giving franchisees peace of mind”. Minster Cleaning is also rolling out
Templa CMS, a digital hub for payroll, holidays, invoicing and every aspect of customer relationship management (CRM). Transforming day-to-day life for franchisees, it reduces duplication of work and the burden of manual tasks such as data entry, and connects every element of business activity. Head of Operations, Ian Hadley, has 35
years’ experience in the cleaning industry. Ian has an in-depth understanding of the operational issues that can arise in a large network such as Minster Cleaning. He provides help for franchisees in areas such
as health and safety, employment-related matters, operational training and product and service advice. Further support is available through
regular national and regional meetings and via the branch network, where there is a healthy exchange of ideas and information. New franchise opportunities include
Buckinghamshire, Cambridge, Doncaster, Durham, Guildford, Leicester, London, Middlesex, Peterborough and Swansea. Initial start-up cost is £20,000 plus vat, which covers licence fee, territory, IT equipment and training, plus a comprehensive marketing launch package. In addition, a minimum of £35,000 working capital plus personal drawings is required. For new territories, Minster Cleaning
charges a 0% royalty on monthly branch turnover for the first 12 months of trading, which becomes 7% thereafter. Please visit
minsterfranchise.co.uk for Terms and Conditions.
MINSTER CLEANING Commercial cleaning management 0121 386 1722
minsterfranchise.co.uk minster@minsterfranchise.co.uk
Investment level: £20k-£50k
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