COVER STORY


"We’ve been pushed out of our comfort zone and challenged along the way but when I look at how far we’ve come, it’s been worth every bit of hard work. “Kevin gave us the confidence to push


forward with our plans to market our niche fulfilment services in September last year. We now target the music, drinks and sport sectors as well as general SME businesses, launching our new website to support that development. “We fulfilled ,000 orders in November


2019, but in November 2020 we managed 100,000 orders on the same staffing. We’ve experienced 118 growth in the last year  I’m extremely proud. We also have in place a structure that will allow us to identify new niche sectors, gain new clients and open new sites to dedicate to fulfilment of their services. “It’s not just significant change


we’ve seen in the business thanks to ActionCACH. Nick’s home is near Cambridge, and he now only has to travel into the office two or three days a week, down from four or five or six or seven. He gets to focus on new projects and strategic planning for our business growth. More importantly, Nick has a young family and I know how much it means to him to be with them more. “I work from home three days a week


and I’m rarely involved in the day-to-day operations anymore. I get to do the things


 Kevin Riley and his ActionCOACH Warwick team


“2021 saw a record number of UK clients investing in an Action Coach and 98% of the 997 surveyed clients said they’d recommend ActionCOACH to a friend or business associate”


I really enjoy in my spare time which includes leading five separate gym classes a week I used to speak to other business owners, and I’d sit there and think, ‘This person is so clued up and I feel like I’m just here winging it.’ ActionCOACH has completely changed my mindset  my passion for the business has returned. “Kevin has shifted our focus from


working IN the business to working N the business and it has made a difference to not just our work and personal lives but those of our staff too.”


lfilling career lie and dreas “Senna and Nick are such an impressive team, they’ve been willing to challenge themselves and give up control of some things to their team  it’s a hard thing to do, but they understood it was important for getting where they wanted to be.


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