Care
Right at Home A
s a trusted homecare franchise, Right at Home (RaH) has been built to support success –
delivering satisfaction to franchisees, as well as employees and clients. It’s a big claim but consistently proven: RaH was awarded the WorkBuzz 5 Star Franchise status for a seventh consecutive year for 2019, and is the UK’s most highly rated national homecare provider on independent customer review site,
homecare.co.uk. Joining RaH offers the security of a
proven business plus the ability to make a difference to people every day. RaH suits those who are passionate about offering trusted and exceptional services to their local community, while building a profitable business. RaH supports people to continue living independently in the comfort of their own home. Local offices provide personalised services, ranging from home help, companionship and personal care, through to live-in care, and specialist support for people living with dementia, physical disabilities and mild learning disabilities. RaH business owners pride themselves on going the extra mile, as clients quickly become like part of the family. Many have personal experience within their own families, so wanted to ensure their community has access to outstanding care. Others came without any previous care experience – but knew they wanted to make a difference. Take Jack Miller, who joined RaH in March 2019. He says: “Being only 25, I didn’t have any background in care. However, the support of RaH, with its exceptional industry knowledge, has given me a strong platform to build from. RaH provided excellent training as well as compliance experts and business support managers to guide me, plus regular contact with other franchisees. All this gave me confidence to start my business.” Like Jack, 95 per cent of RaH business owners had no professional care experience. But since RaH UK first transferred its successful model from the US in 2011, the brand has had all the
established procedures and systems franchisees need to meet the industry’s stringent regulations. These have proven to be the bedrock of success for the network. A management franchise, RaH businesses employ local CareGivers committed to delivering tailored care, the quality of which is industry-recognised. RaH offices receive ‘good’ or ‘outstanding’ status by the Care Quality Commission and clients regularly report feeling respected, secure and supported, as proven by the 9.8/10 rating on
homecare.co.uk. For Tim Haigh, the franchise support on
offer enabled him to meet his personal goals. “Prior to RaH, my corporate life had me flying all over the world... so I wasn’t always home to be with my family. The strength of RaH is their proven model, and good ethics and morals. As well as growing a profitable business, my RaH franchise means I am based in my local community, and can spend quality time with my wife and children.” RaH is an award-winning brand within the franchise sector, securing Best Management Franchise of the
Year in 2016, 2017 and 2018, and its franchisees have won bfa Young Franchisee of the Year 2018, EWIF New Woman Franchisee 2018, bfa Customer Engagement 2019 and bfa Franchisee of the Year 2019. The support of the brand has proved so strong that it has not suffered a single financial failure in the eight years it has been a franchise. RaH UK’s CEO, Ken Deary, says: “We
strive to provide the best possible support. We want to ensure franchisees have all the tools, enabling them to consistently deliver outstanding quality care to every client. Each RaH business owner is on a collective mission: to make RaH the UK’s most trusted homecare provider of outstanding quality care.”
Could you be Right at Home with an exceptional business? The success of RaH comes from its owner network. For this reason, RaH has a rigorous two-way recruitment process. To ensure the RaH ethos suits you, and your values complement its vision, start your conversation today.
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