Franchise Focus
Smooth operators S
Minster Cleaning Services provides ample support for franchisees in all areas of the business
INVESTMENT LEVEL: FROM £28,225
upport for franchisees has always been fundamental to the success of Minster Cleaning Services. It has used its 35 years in the industry to establish systems to simplify many of the important day-to-day business activities, leaving franchisees free to concentrate on building a substantial, valuable asset. With over 30 years’ experience in the cleaning industry, including 26 years in franchising, operations manager Ian Hadley has an in-depth understanding of the operational issues that can arise in a large network such as Minster’s. During regular branch visits, Ian carries out an operations health check to ensure consistency of best practice across the network and compliance with current legislation, such as the recent rise in the national living wage. He also heads up a training and operations working group on which he sits with fi ve Minster franchisees. This meets regularly to discuss various ideas and they recently updated both the employee handbook and the operations manual. As well as providing help for franchisees
in areas such as health and safety, risk assessment and equipment purchases, Ian is actively involved in sourcing leads for suitable national contracts and identifying opportunities for off ering a service to national and regional clients across several Minster branches. Healthcare has become an important
and growing market for Minster thanks to its expertise in providing specialist cleaning services to the sector. Ian is spearheading several initiatives, such as training courses on infection control for supervisors and area managers. He has also overseen the development of an app that simplifi es audits of healthcare premises by enabling them to be conducted using tablets and mobile devices. Minster off ers a safe and secure future whether franchisees buy an established business or a new territory. They get help with the transition from employment to self- employment as well as with bookkeeping, training, marketing, operations and the complex fi elds of employment law, health and safety and environmental legislation. Minster’s annual turnover is now approaching £40million and, with a
Ian Hadley
reputation for integrity and professionalism, it is one of the country’s most successful franchises. The top 10 branches are averaging annual sales in excess of £1.7million and others are on the verge of joining the Leeds and Wakefi eld, and Northampton and Sheffi eld branches in Minster’s £2million club. Minster franchisees come from a wide range of professions but all have people-management abilities, commercial awareness and determination in common, essential attributes for a management franchise where some branches employ well over 200 people.
The size of territories means that there is always ample potential for growth. By securing contracts from just a small fraction of the market in their area, franchisees can build a highly successful business. And as commercial cleaning is an essential service that appeals to a broad client base, the market isn’t too greatly aff ected by fl uctuations in the UK economy. Minster is a leading force in offi ce cleaning; it was established in 1982 and has been a full member of the British Franchise Association since 1992. On
average, franchisees have been with Minster for 13 years and some longer- serving franchisees are planning to retire in the next few years. There are currently resales available in Derbyshire, and Devon and Cornwall. Please contact Minster for further details.
New franchise opportunities include Cambridge, Doncaster, Durham, Guildford, Leicester, London, Middlesex, Peterborough and Swansea. Initial startup cost is £28,225 plus vat, which covers licence, training, computer hardware, stationery, machinery, equipment and materials. In addition, between £40,000 and £60,000 working capital will be needed – fi nance is available from leading banks subject to status.
Minster Cleaning Services Commercial cleaning management
www.minsterfranchise.co.uk minster@minsterfranchise.co.uk 0121 386 1722
April 2018 |
BusinessFranchise.com | 91
Investment: £20k-£50k
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132
