bartlett mitchell b
artlett mitchell is a multi-award-winning contract caterer. Wendy Bartlett MBE and Ian Mitchell, the founding owners, started the company in 1999 around their kitchen table. The business was based on fresh food, innovation and a friendly team. Twenty years later, the company has grown to more than 1,000 people working across 100 sites. The team all identify as a working family, and the #bmfamily app ensures everyone feels connected to the wider business. Team members can communicate directly with each other and managers can comment on their posts, meaning they feel involved and valued. bartlett mitchell believes in developing
talent from within. A people experience manager has recently been appointed to create a clear progression plan for every team member, and all team members can achieve their ambitions and aspirations using our in-house training and NVQ programme. Stories of career success start with Wendy
Bartlett – a fierce advocate of our industry’s ability to develop people. She started her career in the potwash and now owns a company! Her journey inspires new recruits, who all attend a ‘meet the directors’ induction session, where they meet Wendy and hear her story. The appointment of Murray Soper as talent and team manager demonstrates bartlett mitchell’s commitment to developing team members. Joining as a corporate butler in 2002, Murray benefitted from many opportunities to learn, develop and be mentored. As he progressed from deputy and general manager to area manager, he identified a desire to work in HR. bartlett mitchell funded his CIPD
SHOWCASE Case study
From potwash to executive chairman is possible – just ask the co-founder of this contract caterer
qualification as part of his personal development plan, helping him achieve his goal to support and develop other team members in his new HR role.
Benefits bartlett mitchell’s benefits are pretty good, just like our team members. The thrill of making our customers’ day is a pretty big reason to relish a career at bartlett mitchell, and our benefits package is the icing on the cake. Tasty benefits include: ● Your birthday off, every year! ● Birthday card and gift ● Two annual parties – a summer boat party on the Thames and the FOODIES awards party ● Discounts and cashback at a wide range of retail and leisure outlets ● Non-contributory scheme for health and wellbeing – giving £300 of benefits per year ● Access to a fully funded, confidential employee assistance programme ● Life insurance to the value of double your salary as a minimum ● Employer pension contributions of up to 5% ● Masterclasses with Michelin-starred chefs ● Referral programme for introducing new talent or business leads ● NVQ apprentice scheme ● BMBC Barista Championships ● Chef of the Year competition.
People are at the centre of everything bartlett mitchell does. We’re always looking for the vibe that says ‘this person enjoys people’. Excellent people skills are essential for good service and also contribute to positive and supportive teamwork. We are always impressed when we meet candidates who are keen to progress, and can
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Rytis Byatt, sous chef Rytis has benefitted from our NVQ programme. He joined the #bmfamily in 2013 as a commis chef, working in a flagship site. Development chef Daryll remembers: “I liked Rytis, he was very friendly and he always impressed me with his work ethic and willingness to go the extra mile.” Rytis worked hard, always going above
and beyond to increase his skills and look for more learning opportunities. While he was a commis chef, Rytis completed NVQ level 2 in professional cookery, leading to a promotion to chef de partie. He then completed an NVQ level 3 and was promoted to sous chef. Rytis has been in our Chef of the Year
competition three times and improved his position each time. He says the “executive and head chefs who always show me new techniques” are the key to his development, and he cites his ambition “to always continue to have passion for what I do!”
show a track record of personal and professional development. Our workforce is made up of a diverse range of people from many different backgrounds. These differences enrich our business; we like working with people who value diversity as much as we do.
Contact us Go to
www.bartlettmitchell.co.uk/team/ to find out more
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