WATER HYGIENE & SAFETY
A Legionella control case study – when routine fails
Speaking during an update on the activities of the various IHEEM Technical Platforms at July’s 2025 IHEEM Authorising Engineers conference, Harry Evans, an IHEEM-Registered Authorising Engineer (Water) discussed a past experience in his AE capacity advising a school on addressing a challenging Legionella issue. In a cautionary tale, he described how he, the school’s own engineer, and its management, soon realised the school’s caretaker had failed to complete many of the essential preventative, and subsequently, remedial tasks he had claimed to have undertaken, with disastrous results.
After years in complex, high-pressure hospital environments, a newly appointed hospital engineer and long-serving Responsible Person (RP) is drawn to the promise of a quieter role at Flushoaks Primary School – a fictional but representative single-storey facility located somewhere in the south of Scotland. The school serves just under 300 pupils, and on paper at least, presents a textbook example of a ‘low-risk’ building. There are no showers, with a direct-fired water heater handling hot water generation, cold water stored in a 1200-litre tank, and with the site incorporating just 60 outlets and a single external bib tap. Upon arrival, the engineer anticipates an environment
of procedural ease and reduced stress. His first routine question to colleagues feels innocuous: “How many Legionella samples do you take each year?” The response was jarring: “What are Legionella samples?” Note: This is not a hospital environment, and routine
Legionella sampling is not typically required. Primary schools lack augmented care areas, control failures, or high-risk features, that would necessitate regular testing.
Initial inspection and immediate escalation Alarmed by the lack of awareness among staff, the engineer undertakes a visual inspection of the cold-water storage tank. What he finds is far removed from the serene simplicity he had imagined: significant biofilm formation, layers of debris, and substantial sediment. It’s a scene that triggers deep professional concern and an instinctive escalation. The engineer contacts a trusted water treatment specialist – one with whom he had collaborated previously in hospital settings. Twelve water samples are swiftly collected from key outlets across the building. When the results return, they indicate systemic contamination: Legionella is detected in eight of the 12 outlets sampled. The nature and spread of contamination demand decisive action. The water treatment specialist recommends: n A full clean and disinfection of the cold-water tank. n A complete system-wide disinfection of the building’s water services.
The engineer agrees immediately. There is no room for compromise. Post-treatment sampling is undertaken, and results appear encouraging; all outlets test clear. A sense of control, albeit fragile, begins to re-emerge.
Monitoring, recurrence, and mounting concerns The engineer recommends that monthly water quality monitoring is introduced, as recommended by the water treatment specialist, encompassing testing for: n Legionella species.
Below, left to right.
Figure 1: The former hospital engineer’s expectation that moving to take up an engineering role at the primary school would mean a quieter and considerably less stressful working week was soon confounded.
Figure 2: On an initial visual inspection of the cold-water storage tank soon after arriving at the school, the engineer finds significant biofilm formation, layers of debris, and substantial sediment.
Figure 3: The engineer contacts a trusted water treatment specialist – with whom he had collaborated previously in hospital settings – and 12 water samples are swiftly collected from key outlets across the building.
September 2025 Health Estate Journal 55
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