INSIGHT ELECTRONIC TABLE GAMES FAZI
the world. You have small arcades in city metropolitan areas with 20-30 machines and there we install usually five-seater, or even four-seater. While, if you would have a casino with 150 machines, we would put two eight- seaters.
Aleksandar Popović Sales Director Fazi
What unique assets do ETGs bring to the casino floor?
Nowadays you can't imagine a casino floor without ETG's. Live game remains privilege of just a small number of casinos due to very high costs. Technology development in the last decades brought us dynamic development of ETG's, therefore we can say that ETG's brought table games to all people around the world, no matter how small the arcade was, it can have roulette game now.
ETGs are expensive. What factors influence operators to upgrade? Are they typically seeking a better ROI? Do ETGs have a life span?
Operators generally tend to upgrade their ETG equipment due to life span of machines or due to their wish to have new and up to date technology. At Fazi we have both segments of customers. ETG's with mechanical components, like roulette wheel, usually have a life span of around 10 years.
Some companies who operate in low yield markets will try to use its equipment up until it works, if the levels of GGR are sufficient. Other companies, who usually operate in lucrative and demanding markets will tend to change equipment more often, just to have that new feature, jackpot or new game.
Why are there multiple configurations for every model? What role do these configurations have in spacing out casino floors of different shapes and sizes?
Multiple configurations are there because of the diversity of shares and sizes of casinos across
But, at Fazi we don't have problems with different configurations, since both our product lines for electronic roulettes are modular. So, you can buy a Titan six-seater and later buy additional two player stations and have Titan eight-seater, with no cost difference.
How do you establish the level of demand for each configuration? What does the market research involve?
Market research is very important for product development. In terms of managing the production pipeline, at Fazi it is easy, since our ETG's are modular. So you can easily convert and create various configurations and just have stock of units.
How varied a configuration selection do operators tend to go for? For instance, do they tend to bulk buy two varieties or opt for less across a wider range?
Most popular configurations are eight-seater and five-seater. For instance, in Macao or big USA casinos operators opt for standalone stadium/theatre structure. Dutch players prefer big, oval configurations with 10 or 12 seats. With regard to this question, Fazi customers are on the safe side due to modularity. Tey have the option to change configurations as time goes by with no additional costs.
ETGs are one of the more complex pieces of gaming equipment on the casino floor. How important is servicing and maintaining these ETGs? Do you handle this in-house or work with a distribution network and external partners?
Service, maintenance and support are most important in this game. As you noted we design and manufacture bespoke and complex systems. All that requires heavy support. In Fazi we have direct sales and support for nearby markets, where we can come tomorrow basically and resolve problems.
Most popular configurations are eight-seater and five-seater. For instance, in Macao or big USA casinos operators opt for standalone stadium/theatre structure. Dutch players prefer big, oval configurations with 10 or 12 seats. With regard to this question,
Fazi customers are on the safe side due to modularity. They have the option to change configurations as time goes by with no additional costs.
P46 WIRE / PULSE / INSIGHT / REPORTS
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