years in cabinet solutions, means that this is a natural evolution, bringing into reach new markets for our customers, especially route markets. Over the last two years we have witnessed the enormous growth of online gaming, and now a large number of online content providers are seeking to enter the land-based sector. Our advantage lies in the fact that most cabinet solution suppliers are pure hardware providers, which is the differentiator for Quixant. We provide the full turnkey integration for our customers, helping with their complete launch into the market.
Do you think Tier 1s will make the migration to this type of solution?
I have worked extensively with Tier 1s in the past, and so I’d say that the mindset is changing due in part to the supply chain challenges that have arisen over the last two years. Many Tier 1s are also entering new markets, including route markets in which they weren’t involved in the past. Tere is a shift in market acquisition for Tier 1s, and the demand and competition are driving conversations that also factor in the challenges of the supply chain, so much so that the value of outsourced turnkey solutions is rising. Some of these solutions lower the barrier to entry in certain markets, removing the heavy lifting for the Tiers 1s. So, it’s something that creates an open dialogue for Quixant with Tier 1s as they look to new markets.
Are these changes taking place in the near or long-term?
Cost is the biggest driver in the industry right now. Keeping product rolling has meant that everyone has had to pay more, but as we move into next year and start to reap the cost efficiency rewards of turnkey solutions, Quixant can help customers by providing full value in terms of cost and quality.
As a customer-centric
company, Quixant is constantly striving to improve customer experience and provide more ways to engage with our offerings, whether that’s hardware or software. The
redesign of the website is in line with our company putting Gaming at the core of everything we do.
Quixant launched its redesigned website just ahead of the show and enhanced the Quixant Hub – its dedicated customer support portal - what enhancements have you made and how does this tie into the launch of the new cabinets?
As a customer-centric company, Quixant is constantly striving to improve customer experience and provide more ways to engage with our offerings, whether that’s hardware or software. Te redesign of the website is in line with our company putting gaming at the core of everything we do. Tese are influencing factors in the improvements and enhancements we’ve made to the website and the Quixant Hub and the launch of the new cabinets and software enhance the reach of Quixant. As a company that offers a suite of hardware, software and turnkey integration, the website is a showcase for Quixant and a one-stop-shop for all our customer’s gaming needs.
While the cabinets stole the limelight at the show, what embedded solutions from Quixant made waves at the show - and what further development does Quixant have planned for the final quarter of the year and early 2023?
Cost is the biggest driver in the industry right now. Keeping
product rolling has meant that everyone has had to pay more, but as we move into next year and start to reap the cost efficiency rewards of turnkey solutions, Quixant can help customers by providing full value in terms of cost and quality.
I think a striking part of our customer conversations, for several years now, is how much bigger and brighter casinos floors have become - and Vegas is very obviously the epitome of that. As technology evolves and the demand for gaming performance continues to rise, Quixant must always strive to be ahead of the game so that our clients and customers can design, develop and create the very best games possible. Customers look to us to provide them with the best gaming hardware platforms and in response we are adding more options through our embedded offering.
At G2E we introduced our Intel Gen.11- based Gaming platform with discreet PCI
graphics, which is a first for Quixant. Tis allows greater choice for our customers to scale the platform in relation to their performance requirements. We have always supported a host of solutions from AMD, but we’ve now taken our partnership with Intel to the next level with the new gaming platforms available for release next year, which utilise Intel’s latest generation of platforms and give our customers the widest possible options and the best available technology.
We can’t end a Quixant interview without asking about the state of component supplies. Are we in a better shape now than at the beginning of the year? And what can we expect into 2023?
Tis was the biggest question asked at G2E. Te last couple of years have been very challenging and at Quixant we are very grateful to have such great partnerships with our customers. Te most important decision that Quixant took during this period was to continue investment in inventory and stock to support the needs of our customers throughout this challenging period. Only recently have we started to see trends in supply chain normalisation - although I would not say we are not out of the woods yet. We didn’t see these patterns six months ago, so there are certainly improvements, and we expect things to normalise over the course of 2023, into the latter half of the year. We continue to monitor the supply chain situation very closely, and there is no plan to slow down our investment any time soon.
What impact do you think the recession will have on the supply chain?
No one at G2E was worrying about the recession affecting the gaming business. Te demand and opportunity at present are so great that a correctional slowdown isn’t a factor the industry is considering. Everyone is very positive about this year and beyond, as we fast approach 2023.
What’s certainly a factor is that over the last couple of years we are increasingly prepared to deal with these extreme challenges and issues, and particularly how to plan for long lead times. Te enormous planning effort has now mitigated that risk.
From Quixant’s standpoint, as a turnkey outsource provider for our customers, we continue to plan 12 months in advance with the hope that many of the price pressures, still present in the market, will fall in the near future as supply and demand normalise.
To listen to this interview on the G3 Pulse Podcast - Click Here.
P26 WIRE / PULSE / INSIGHT / REPORTS
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