Unit 1 Personal Finance Critical Thinking Skills 1. Decide whether the following statements are True or False. True
(a) Goods bought in a sale are not covered by consumer law. q q (b) The Small Claims Procedure is easy, fast and inexpensive to use.
(c) The Sale of Goods and Supply of Services Act is a law that protects consumers.
(d) A guarantee adds to a consumer’s rights.
(e) If you purchase a faulty product the retailer is not responsible for fixing it.
(f) Retailers are allowed to make false claims in their advertising.
False
q q q q
q q q q q q
2. Ruairi Lynch purchased a new computer game from Digital World for €50. It could not be fully loaded and his screen displayed the following message: ‘Unknown Game Fault’.
(a) Advise Ruairi what he should do. (b) Explain to Ruairi how the Small Claims Procedure works.