Secure payment: Goods purchased over the Internet are normally paid for using a credit card or an online payments service such as PayPal. When making online payments, you need to ensure that the website is secure by checking for the letters “https” in the address bar and for a padlock symbol. Insecure websites can be easily hacked and personal and financial details stolen. Online consumers should also ensure that they have up-to-date internet security software installed on their computer to protect passwords and financial privacy. Postage charges: When comparing prices online, remember to check the postage and delivery fees, as these may vary from company to company. Taxes: VAT (Value Added Tax) will be added to any goods purchased online that are coming from outside the European Union. Depending on the value of the goods, further import taxes (called customs duties) may have to be
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paid. For example, a computer costing e499 online may end up costing e650 by the time it is delivered. Delivery time: Depending on where you purchased from, you will normally need to wait at least a few days for the delivery to arrive. Complaints: If you are unhappy with the goods and want to make a complaint, it can be more difficult and involve telephone calls, emails and return postage, since you cannot simply go back to the shop.
Discussion
1. Would you give your money to strangers who may be in another country if they promised to deliver something to you? Give reasons for your answer.
2. If you are shopping online, how do you know what websites or online sellers to trust?
