Sometimes a customer may be unhappy with the goods and return them to the seller. It can also happen that a customer may be accidentally overcharged for goods. If this occurs, the seller may issue a credit note. A credit note is a document sent by the seller to the customer that shows a reduction in the amount owed.
CREDIT NOTE Traction Bikes
Unit 2, Swords Business Park, Dublin Tel 01 2123245
Outdoor World returned one Gents’ Bicycle because the frame was damaged. Traction Bikes therefore reduces the amount owed by issuing a credit note to the value of the damaged item.
(d) Debit notes
Sometimes the seller may make a mistake and undercharge a customer. If this happens, the seller may issue a debit note. A debit note is a document sent by the seller to the customer that shows an increase in the amount owed. It is the opposite of a credit note.
