Health Matters – September 2019 A regular update from Hoveton & Wroxham Medical Centre.
Technology. Like it or not, technology is having an increasing influence on our daily life. There are benefits to be had and we are now initiating various projects to improve the interaction with your Medical Centre. The main goal is to ensure patients see the right clinician at the right time, but also to increase the working efficiency of the Medical Centre. New Website. You will see in November a dramatic new look to our website. Accessible through personal computers, smart phones and tablets, the website will be an important new interface to help patients and carers access primary care services. We are working closely with our Patient Participation Group to make sure access is intuitive and easy to use. Although encouraging patients to ask medical questions and make appointments online, we will of course retain telephone and face-to-face access. SurgeryPod. We are installing a so-called Pod that allows patients to check their blood pressure, weight and to answer health-related questions. The aim is to free-up our clinicians’ time but rest assured that DIY blood tests are not on the horizon just yet! Open More Hours. The accessibility to clinicians is gradually increasing. You can see a GP or nurse practitioner Tuesday and Thursday early mornings from 7am, weekday evenings until 8pm and Saturday and Sunday mornings. See our website for details and to make online bookings. Primary Care Network. As is the case across the country, Hoveton & Wroxham Medical Centre, together with practices at Acle, Blofield, Brundell, Ludham and Staithe Stalham are now part of a cooperative network. It’s early days but we are already recruiting a clinical pharmacist for the network to help GPs and nurses deal with the ever-growing complexity of medicines management, and we are working to further improve quality within prescribing and end-of-life care. Flu Vaccinations. We are currently preparing for the winter. For greater flexibility this year, and to enable more patients to access their annual flu vaccination, instead of a one-off Saturday clinic, we are running bookable clinics throughout the week. Please book now. Have a view? The Patient Participation Group (PPG) is an active group of volunteers who work with the Practice to enhance the patient experience at the Medical Centre and to improve communication between the Practice and its patients. Please contact the PPG if you have suggestions you would like to see addressed. Or feedback directly to your Practice manager on
nnccg.hwmc@nhs.net, marking your email ‘Feedback’.
Lots more information is available from our website:
www.hovetonandwroxhammedicalcentre.nhs.net
26 To Advertise Tel: 01603 782466 or e-mail
whbadverts@btinternet.com
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