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Workforce Development


Why employ business coaching techniques? To quote Richard Branson: “Train people well enough so they can leave, treat them well enough so they don't want to”. If you’ve never used business coaching before it can often get misunderstood as an indecisive approach to handling business challenges. Whereas, it actually offers a substantial tool kit to gain new business, empower you and your team to confidently make decisions, increase productivity, enhance your


customer experience and drive efficiencies


and robust processes, plus a whole host of other business benefits too.


Simple business development wins


A number of small businesses can greatly benefit from implementing a few fundamental


activities that can often get overlooked as unnecessary or outside of true business


development; however, these activities play a huge part in tending to our basic needs, which when


addressed will seriously pay back. Fulfilling many of our basic (human) team member


and management needs is regular team huddles or team meetings. They only need to be short, as long as they are structured, a highly focused amount of time and held regularly. Human nature dictates we all need to feel our issues and ideas are being listened to, we’re empathised with and that we have a feeling of belonging. Team meetings can be used for rewarding successes, sharing common challenges and creating solutions to these too. The rewards that can be reaped are increased team morale, better inter team-working relationships and a more productive workforce and it can certainly put a stop to any moaning in and around the office!


Feature


Gaining feedback Gaining feedback can be a scary prospect to some small businesses; however in a corporate environment it’s common practice to engage with your staff and customers to ask for constructive feedback. When was the last time you asked your team what they really thought of the company? With access to some great, free surveying software it has never been easier to find out what the people within, or outside of your business, think about what you do well and what you could do better.


Regular one-to-one’s One of the key successes of business coaching is the fact that it gives people the time and space to think, evaluate, plan and create - or take action on. This is where one-to-one meetings with team members come into their own. Again, like all ingredients of a successful business, they must be actioned regularly and with consistency in order to reap the best results for all involved. Some businesses refer to one to one’s as being the sole reason for better staff retention, as their function alone can solve simple challenges that if left unaddressed would have escalated. The meetings also act as the perfect way to highlight successes and address development areas - preventing the need to bring in outside support such as human resources. With free one to one templates at your fingertips, it’s another simple win.


How much would better staff retention, an increase in productivity and more efficient processes and procedures be worth to you and your business over the next few years? Address some of the simple wins and you will soon start to see a return on your time and monetary investment.


Visit www.meta4ltd.co.uk


How resilient is your team?


According to the Health & Safety Executive, one in four people in the UK will experience some sort of mental health illness this year. Stress and other mental health factors are among the primary causes of employee absenteeism, quality and output issues at work. At ORL, we take the importance of workplace resilience, productivity and wellbeing seriously. We’ve used our experience and expertise in these critical areas to create a bespoke resilience and wellbeing programme called ‘Fit for Purpose’.


‘Fit for Purpose’ is a blend of wellbeing best practice combined with the practical application of skills to support leaders and employees in developing great places to work. Exactly the sort of environments that increase employee engagement, retention and productivity.


If you’d like to find out how we can help your business, we’d love to hear from you!


July/August 2017 CHAMBERLINK 45


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