Services L
Logistics
ogistics is the catch-all term for the most efficient delivery (domestically and internationally) of the right product, in the right format at the right time to the major, multiple or independent
retailer or direct to the consumer. The core requirement for toy logistics is being able to manage the peak trading periods by adapting to client requirements. This comes through maintaining a close relationship between both companies so that factors such as lead times can be taken into consideration as early as possible. Achieving the right logistics capabilities – people, processes and systems – is essential for the UK toy trade to maintain excellent and penalty-free customer service. The last few years of economic stagnation
have created a competitive environment as brands and retailers respond to significant changes in consumer behaviour whilst needing to drive cost reduction and add value to their logistics operations. The LSP sector’s response has been to
improve productivities whilst maintaining service and developing systems and processes to enable delivery to wherever the end user is. Hopefully, recent signs of an economic
upturn are great news, but continuing evolution in the way consumers interact with brands and retailers is only likely to accelerate the need for toy companies and their service providers to work together to develop the necessary responsive logistics. Collectively, logistics companies have seen
the toy industry work hard to tighten inventory levels in the UK in order to tie up less cash and to be more responsive to best and worst sellers. The reductions in inbound freight costs have come at a good time to facilitate these objectives. Toy World presents information on some of
86 Toyworld
the logistics providers working in the UK toy trade below:
Import Services is one of the leading port- centric logistics companies in the UK. Operating from Southampton container port and linking intelligent networks of supply chain services, with global real-time information, Import Services provides the optimum route to market in the new world of multi-channel retailing for the toy trade. The benefits of port-centric logistics with
Import Services include: • Web-enabled IT to track POs, inbound shipping, orders, stock, delivery and PODs 24/7
•
Swift movement from container ship to adjacent warehouses for order processing
• Pay-as-you-go logistics services to match seasonality
•
Suppliers
Toy World presents the fi rst in a series of quarterly features dealing with services being offered to toy companies.
• Cash flow advantage by deferring VAT and duty until after your product is sold
• Consolidated deliveries and back-haul to save money on pallet load deliveries
• Direct parcel despatch from container port warehouses to stores and consumers
Established toy trade networks, retailer knowledge and joined-up-systems
• Excellent client service plus warehouse development to underpin your growth
Import Services’ mission is ‘Innovate and serve to win trust and growth’. Import Services retains clients and develops new business through its talented staff, who are committed to delivering excellent service. Forward-thinking clients who have already chosen port-centric logistics to gain a competitive edge include Flair GP, Melissa & Doug, Toymaster, Jakks Pacific, Clementoni, Famosa, IMC, Winning Moves, F4K, Carte
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