COMPANY PROFILE SpaBooker by GramercyOne
257 Park Ave South, Floor 11, New York, NY, 10010, US
Tel: +1 866 775 7774 UK: +44 (0)20 7193 3780 Email:
sales@gramercyone.com Twitter: @spabooker Facebook: spabooker
www.spa-booker.com
Background briefi ng SpaBooker by GramercyOne is the leading online booking, business management and marketing soſt ware for any size spa, globally. Over 1,500 spas, including independent professionals and large chains like Hilton, use SpaBooker to drive their business.
Main services GramercyOne is a leading provider of cloud- based business management and marketing solutions to the spa, health, wellness, activity and hospitality industries. GramercyOne’s SpaBooker includes real-time mobile and online booking, hosted point-of-sale, mobile payment processing, inventory management, CRM and integrated social media marketing.
Additional services GramercyOne also off ers supplementary marketing packs to help boost your business and communicate better with your customers. T ese packs inject real power into your marketing eff orts and complement the marketing capabilities of SpaBooker.
Unique selling points SpaBooker, by GramercyOne, helps spas around the world manage their businesses better. SpaBooker was chosen by Hilton Worldwide as their preferred spa soſt ware
www.spahandbook.com
Tracey Solanas, vice president, sales
How many spas do you supply? SpaBooker is in over 1,500 spas.
Top clients Hilton Worldwide, T e Shilla, W Hotels, UniK Wax, hela and many more.
Where in the world? 38 countries in nine languages.
SpaBooker is Hilton Worldwide’s preferred system
provider because of the ability to drive all of the key spa functions. SpaBooker’s anywhere, anytime mobile functionality lets customers schedule and manage their bookings, as well as providing spas with mobile access and even mobile point-of-sale transactions. In addition, SpaBooker integrates with
hotels’ Property Management Systems (PMS) to provide a seamless experience for both the business and the customer. SpaBooker is an enterprise-class market
leader and delivers increased revenue, higher customer retention, better customer satisfaction and increased retail sales to large multi-national chains of spas, as well as independent professionals.
2011 trade shows SpaBooker has a comprehensive trade show attendance, including ISPA, HITEC, IECSC, DSA, Global Spa Summit, SPATEC and others.
Who’s who? Tracey Solanas, vice president, sales; Katharina Iglitzka, EMEA, sales executive; Mahmood Qureshi, UK sales executive; Josh McCarter, CEO; Daniel Lizio-Katzen, COO.
What the clients say
“T e accuracy and confi dence I have in the reports saves me hours of having to backtrack and verify numbers before reporting. Meanwhile, the online booking facility has increased our client volume and is a great marketing tool for the spa.” Margaret Lora, spa director, Spa Merge, Hilton Grand Vacations Club, NYC, US
spa business handbook 2011 145
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