SIGNALLING & TELECOMS
Fundamental problems with TfL telecoms
RTM’s David Stevenson looks at how the Independent Investment Programme Advisory Group would like to see Transport for London restructure its current telecommunications system.
T
ransport for London (TfL) is missing out on major opportunities to save “significant
expenditure” on its annual telecoms bill, because its current system is “not fit for purpose”, the Independent Investment Programme Advisory Group (IIPAG) has revealed.
In its 2014 Annual Report, the watchdog notes that TfL is a major user of telecoms but its approach and management of these assets and services is “fragmented”.
TfL spends about £200m a year on telecoms, some of it on building its own network infrastructure, and some on buying services from others. It holds major contracts worth more than £500,000 with CityLink Telecommunications, Fujitsu and BT.
These services are utilised at all of TfL’s control centres; all of its railway, bus and tram stations and depots; at its railway signalling and electrical control locations; at its offices and data centres; at all of its traffic lights; congestion charging sites and cycle hire points; and on all of its buses, trams and trains.
IIPAG says TfL is missing “good opportunities for commercial synergy and the development of secondary income from telecommunications”.
In particular, the report highlights problems including:
• A lack of accountability and strategic direction in managing telecoms assets; • A lack of clarity about what is telecoms and what is information management (IM);
• A lack of overall network management and overview of performance and failures;
• Very limited flexibility and reduced resilience;
• An inconsistent approach to network security and uncertainty about what is delivered;
• An unknown, but certainly significant, extent of duplication of infrastructure and services;
• Duplication of design effort across programmes and lack of standardisation; • Too many suppliers of similar things and a likelihood of suppliers with multiple contracts; and
• Advantages of scale and commercial synergy being poorly exploited.
A TfL spokesperson told RTM: “We support IIPAG's assessment that there are opportunities to make savings and deliver
value for money through the management of telecommunications.
We are actively
investigating how this can best be delivered while continuing to ensure our day-to-day operational needs are met.”
IIPAG says that over the last year efforts have been made within IM to quantify the issues and within London Underground to develop a technology strategy. But the “fundamental lack of clarity” about the demarcation between the different disciplines of IM and telecoms has not yet been addressed.
The watchdog has recommended that TfL should tackle the problem in stages, the first being in Rail & Underground, which spend the most on telecoms, have the most telecoms engineers, and have the most critical telecoms assets and services.
IIPAG wants a radical simplification whereby TfL establishes a separate business unit to manage all telecoms – including asset management, technical and commercial strategy (including commercial exploitation) and the procurement of all TfL telecoms.
London Assembly transport committee chair Continued overleaf >
rail technology magazine Aug/Sep 14 | 81
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