OFF TRACK £600,000
Nottingham City Council is spending over half a million on improving safety at two busy junctions for cyclists. They should be quicker to negotiate on two wheels too, reports state.
10th
Disturbingly, women in the UK have the 10th highest rate in the world for cancers linked to a lack of physical activity, so says the International Agency for Research on Cancer, prompting advocates to call for greater provision for cyclists.
Daniel Gillborn, Director
The results are in…
BACK IN December last year I wrote about our upcoming annual surveys. Since then, we’ve had feedback from nearly 25,000 people on their experience of working, or being a customer, of Cyclescheme. As you can imagine, that’s a lot of data to look
£150m According to The London Assembly, Transport for London failed to spend a
whopping £150m of its cycling budget over the past six years. Curiously, the nation’s media appears to have utterly failed to pick up on the story and have yet to take TfL to task over the claim.
through so we are only just beginning the task of delving into the responses in detail. As well as continuing to use this column as a chance to share this insight with you throughout the year, I thought it worth sharing a few key highlights from our IBD survey with you now to whet your appetite. Two areas in particular really stood out for me this year and they both relate to the service we provide to you, the IBDs. First and foremost we asked a very simple question of you all, “If you had the choice, would you rather manage all of your Cycle to Work transactions through Cyclescheme?” – a whopping 84 per cent of you said yes. That’s an incredible response and something that we are truly very proud of. We do recognise, of course, that there are other Cycle to Work providers out there and that having the choice to work with other administrators is important. We do not wish to monopolise the market and lose sight of one of our fundamental goals – to support independent bike shops across the UK. Nonetheless it is fantastic to see that so many of you value the relationship we hold with you. Secondly, it’s always important for us that we look at
our approval rating. Specifically in areas that we know we are consistently investing time and money to improve our service and keep us ahead of the game. One such area – how fast we pay retailers – has always been a great measure for how we are performing across our whole business. A fast payment to a retailer means that the employer is running an efficient scheme and that the employee is collecting their bike package promptly – essentially, everyone is happy. 98 per cent of you rated our ‘speed of payment’ as either ‘Good’ or ‘Very good’. Again, this is something we are very proud of and will continue to strive for throughout 2014 and beyond. I won’t divulge any further nuggets of information just
1995-2014
Last month the European Twowheel Retailers’ Association (ETRA) was dissolved by its
directors due to “insufficient funding”. Recently the body had spent its resources on campaigning for e-bikes and in 2011 had a public row with CTC and BA over electric bikes.
BIKEBIZ.COM
yet, but please do check back next month for some more insight as we continue to analyse the results from our most successful survey to date.
Daniel Gillborn is director of
Cyclescheme, the UK’s leading provider of tax-free bikes for work. You can reach him on Twitter @cycleschemeltd
BIKEBIZ FEBRUARY 91
One in four
According to Halfords, one in
four new joiners of its cycle to work scheme (celebrating its tenth anniversary) are women, part of a ‘significant trend’ towards women joining, the retailer added.
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