WWW.RAILPRO.CO.UK
ISSUE 197 • NOVEMBER 2013
News 6
Loughborough University research into accidents involving elderly passengers; Future Railway competition; cautious welcome for Old Oak HS2 terminal idea; new traction and rolling stock academy gets go-ahead; LifeSaver award for station manager; Scottish passengers reassured on ticket pricing; Network Rail working on WCML overhead line failures; transport minister visits overhead line training facility; winners of 2013 Rail Customer Experience competition announced; new signalling course for former pro-footballers; first Crossrail tunnelling machine completes her journey; marketeers most likely to be commuter snoopers
Passenger Focus 19
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If passengers are given enough information to make a clear ticket purchase decision, this should help boost value-for-money ratings and trust says Anthony Smith
ATOC opinion
For rail managers who will be asked about fares changes by passengers, colleagues and friends, Michael Roberts has some pointers
Laying down the law
The Equality Act 2010 contains far-reaching new provisions, so companies are well- advised to review their policies and procedures as a matter of urgency says Claudia Gerrard
Fuel for thought
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Managing fuel costs could get riskier under new EU rules for energy trading according to James Brown
IRO news and diary Latest news and events from the Institution of Railway Operators Delivering the goods
HS2 is not about freight says Chris MacRae. Any benefits that could be derived are conditional upon the delivery of other factors
Rail Professional interview
Gareth Llewellyn, Director, Safety and Sustainable Development at Network Rail spoke to Lorna Slade about the big new safety developments taking place within the organisation
Human behaviour
Dr Guy Walker describes innovative research which predicts when drivers are likely to make errors that result in accidents
Understanding rail fatalities
Mark Eastwood describes the early interventions that could reduce the rehabilitation and time back to work for rail staff involved in incidents of fatality
29 Member of strong groups Real-Time Page 4 November 2013 Passenger Information Systems
Danish Railway Group a team of strong Danish suppliers to the rail industry.
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