This page contains a Flash digital edition of a book.
 managers, driver instructors, driver managers and traincrew resource managers


To apply please visit www.lorol.co.uk Closing date – 25th March 2011


Recruitment PLAN FOR AN EXCITING FUTURE


Annual Salary - £38,000 + Final Salary Pension + Generous Travel Benefits STATION DELIVERY MANAGER


Traincrew Manager East London Line Basic salary of £55-£56k + Pension + Generous Travel Facilities


RPMar11 lorol advert.indd 1


ABOUT US We are London Overground Rail Operations Ltd, (LOROL), the joint venture company combining two of the worlds most reliable and customer focused railways – MTR Corporation and Deutche Bahn AG.


It’s an exciting time to join us! We are working to regenerate, expand and enhance the London Overground network driving the vision for integrated travel across London. Our purpose is to transform our railway, connecting communities across London and we are committed to delivering top quality customer service. We are looking for innovative, customer focused individuals who can help us achieve this vision.


There has never been a more exciting time to join London Overground Rail Operations Limited (LOROL). We have a vision for an even better London Overground network, and we’re working hard together to achieve it. We’re passionate about developing, expanding and enhancing the network, connecting communities across the capital. It’s a rewarding journey.


ABOUT THE ROLE We are currently seeking an experienced Traincrew Manager to lead operations at LOROL across the East London Line. The successful applicants will have the ability and desire to transform train services.


Candidates will be driver competent and have a comprehensive knowledge of railway operational standards, procedures, rules, regulations and railway group standards required along with the desire to set new standards of operational performance and customer service.


As a Station Delivery Manager, you’ll be at the heart of it all. Committed to delighting customers through your team, you’ll inspire station staff to take pride in being the best they can be.


Applicants must have experience of managing drivers and be a real time operator – able to think on their feet and react quickly. Proven leadership, interpersonal and negotiation skills are essential.


You’ll lead by example, so we’ll expect you to demonstrate exceptional customer service skills. A good listener and communicator, you take care


to understand what your customers and your team need, and respond accordingly. You’re highly organised and able to prioritise effectively across multiple activities. All of this translates into your leadership style. You have an impressive flair for managing, motivating and developing teams and individuals.


KEY RESPONSIBILITIES INCLUDE:


 management systems  


   deliver the train plan


In return, you’ll be able to make the most of great benefits, excellent development and career opportunities, plus the satisfaction of making a significant and lasting difference for the network.


Closing date - 22nd November 2013


CLOSING DATE FOR APPLICATIONS 6th January 2012.


 traincrew productivity





SALARY AND BENEFITS Basic salary of 55-56k 


LOROL is an equal opportunities employer and we welcome all applications especially from women and black, Asian and minority ethnic groups who are currently under represented.


22/2/11 17:11:50


LOROL is an equal opportunities employer and we welcome all applications especially from women and black, asian and minority ethnic groups who are currently under represented


Discover more and apply online at www.lorol.co.uk RPdec11 lorol advert half v2.indd 1 To apply please visit our website www.lorol.co.uk and complete the online application process. 24/11/11 16:35:39


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